Kingdom Securities that bought out Bob Mathews is still not up to the act - confusions that reigned at Bob Mathews are still the order of the day. 100% of the staff inherited from Bob Mathews have taken their ill attitude to this Co-op Bank owned outfit e.g I went to make a few enquiries,and had the cash for buying,but the way I was attended to - I walked out and went straight to a broker I have dealt with before and is very serious with the buying and selling,placed my huge order,and that was it. For me,Kingdom Securities still remains Bob Mathews until they bring their act together. Any opinions like mine?


Money Is Power

plus if they deliberately go full throttle to have atleast a competent but small staff team in every branch of coop that is solely dealing with matters stock trading.. the likes of D&B will fade pretty fast.

Kingdom took over Bob???

So who took over Discount Securities???

I had a similar experience!! I went there to inquire about their transactions, if I can connect my account I hold at COP bank to the account at their firm..and just to test the waters..The staff were behaving as if it was a government institution...very lethargic ,...got dissatisfied with their knowledge of the basics of trading at NSE..I have never gone there again..I think they are riding on the confidence people have with bank owned brokers..

No one.

You have hit the nail on the head my friend.These guys behave as if you are doing them a favor.They really messed me up when I was new in stocks.However their online share trading platform is superb and after learning how they treat their customers,I opted to be using that.They need to up their game or else we will look for other options.

@shrewdinvestor Please let me understand how I may access the online share trading platform and how it works. I didn't think there was anything positive with these guys. At the moment, all I'm thinking is moving away from them and saving myself from the frustrations they have subjected me to.

One thing I advise those new to stocks is this: never use Banks to trade Securities for one simple reason, stock-broking is not their core business! Thus, they won't/haven't suitably invested in their staff...or their systems!
Stockbroking: earns them 1.2% margin (low volumes)
Credit/loans: earns them at least 12% margin (high-higher volumes)

Think of it this way: Investment banks and pure- stockbrokers are the only one who may give you the attention you deserve- they have invested in systems and people (these are the engine parts of any business)

Key thing is build a relationship with them (brokerage) and it will blossom. Wazuans will tell you that.

Online platforms, good. Have to know what you are doing though so as to avoid temperamental trading.

use KCB, wachana na hizi vitisho hapa za wana wazua

I meant KSL did not have online platform. I run away to SBG and have found it convenient, hata kwa watu wa county.

When you deposit money on MPESA or CFC bank it reflects on your cds account balance the next day

Pay requests seems to take an average of 48 hours though, but satisfactory

They used to share some research on some counters, it has been long since I saw that though. They send a daily NSE report with pricelist attached.

When there is a system error you can place your order through email.

But if you good people have a better broker I'll be happy to know and possibly upgrade