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Kingdom Securities Online Trading Down
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zone_of_silence
#1 Posted : Thursday, July 26, 2018 4:59:22 PM
Rank: Hello

Joined: 7/26/2018
Posts: 7
Location: kenya
Hello all.

Any info on why Kingdom Securities online trading site has been down for the second day today?

I have lost a great opportunity due to this outage.

I bought CIC shares following the news by KSL that it is a buy. So, I went in and bought CIC shares on Tuesday this week (not with a long term objective but with the intent of cashing in on the effect of such news).

So I went in at Kshs. 4.60 and today, it was my time to drop it and make that extra cash as per my goal. However, KSL website has been down since yesterday. So, I have LOST that opportunityPray as the price today dropped to 4.9 from yesterdays 5.05. Ahead of me with the price drop and the website outage, I foresee a TRAGEDY.

Both their main site(https://kingdomsecurities.co.ke/)

and their trading website (http://trading.kingdomsecurities.co.ke/)

are down.

What a loss for me. Anyone who has been affected by this broker's outage. What could be the reason for this prolonged outage?
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Kwiklana
#2 Posted : Thursday, July 26, 2018 6:04:09 PM
Rank: New-farer

Joined: 6/13/2017
Posts: 10

@zone_of_silence sorry about the lost trading opportunity. I almost developed ulcers today as there is a counter I really wanted to keep a close eye on, and bolt out if necessary. Thank heavens it did not become necessary today.

They rectified it briefly in the morning but then it went down again. After sometime I was sent a link which was taking too long to connect and kept timing out. Am seriously hoping they are working on it...I did not even want to know the reason for the outage...I just wanted the damn thing to work!!
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zone_of_silence
#3 Posted : Thursday, July 26, 2018 6:40:23 PM
Rank: Hello

Joined: 7/26/2018
Posts: 7
Location: kenya
@Kwiklana,thanks for your reply. Great for you that the need to bail out ceased to exist during the outage period.

Such an outage adds another layer of risk to trading. The outage comes unannounced and with no timelines on when it will end.

The outage subjects an investor to rely on two things:

1. Luck: So, that during the outage, the prices don't tank.

2. Hope: The hope that the prices don't slide during the outage period. Hope as well that the website will be back in good time before losses are suffered.

Lets hope (do point 2) that the website will be working soon.
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Kwiklana
#4 Posted : Friday, July 27, 2018 9:21:29 AM
Rank: New-farer

Joined: 6/13/2017
Posts: 10
Looks like we are stuck again with the KSL OST!
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littledove
#5 Posted : Friday, July 27, 2018 12:17:26 PM
Rank: Veteran

Joined: 7/1/2014
Posts: 927
Location: sky
Kwiklana wrote:
Looks like we are stuck again with the KSL OST!

they are not serious, and as usual they are not answering calls
There are only two emotions in the stock market, fear and hope. The problem is, you hope when you should fear and fear when you should hope
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maka
#6 Posted : Friday, July 27, 2018 12:22:57 PM
Rank: Elder

Joined: 4/22/2010
Posts: 11,522
Location: Nairobi
littledove wrote:
Kwiklana wrote:
Looks like we are stuck again with the KSL OST!

they are not serious, and as usual they are not answering calls


Thats really annoying...
possunt quia posse videntur
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cyruskulei
#7 Posted : Friday, July 27, 2018 12:30:21 PM
Rank: Member

Joined: 3/9/2010
Posts: 320
Location: kenya
maka wrote:
littledove wrote:
Kwiklana wrote:
Looks like we are stuck again with the KSL OST!

they are not serious, and as usual they are not answering calls


Thats really annoying...



Pole sana.

Thats very unfortunate and unacceptable. Especially when the services are being charged.

Loosing money due to inefficient systems.

I dont know if one day we can ask for compensation from some of this firms due to their negligence and inefficiencies.

May be for now, explore other ways of managing your account. Or you will be suffer pressure and stress which are very expensive in the long run.
Work hard at your job and you can make a living. Work hard on yourself and you can make a fortune.
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VituVingiSana
#8 Posted : Friday, July 27, 2018 12:53:35 PM
Rank: Chief

Joined: 1/3/2007
Posts: 18,347
Location: Nairobi
Can't you call them to place a trade?
myStocks is pretty good for live prices.
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
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zone_of_silence
#9 Posted : Friday, July 27, 2018 3:00:59 PM
Rank: Hello

Joined: 7/26/2018
Posts: 7
Location: kenya
The market is closing and KSL online trading platform is still dead.
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Pesa Nane
#10 Posted : Friday, July 27, 2018 4:13:24 PM
Rank: Elder

Joined: 5/25/2012
Posts: 4,105
Location: 08c
zone_of_silence wrote:
The market is closing and KSL online trading platform is still dead.


Movement PAP! Do not entertain mediocrity. Choices abound
Pesa Nane plans to be shilingi when he grows up.
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