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Bigchick
#1 Posted : Friday, July 25, 2014 9:09:32 PM
Rank: Elder


Joined: 2/8/2013
Posts: 4,068
Location: At Large.
For the one week I have been getting the below message on my screen

"E32-4 viewing is temporarily blocked please stay tuned"

Please someone tell me what that means and what I need to do.

I called the customer care and they were worse than me in being clueless.However they said I remove the smart card and return it which I did but the problem is still on.

My DSTV is off and Wazua website give me no pictures and the tu lols!!!! Am about to blow up like Millie Odhiambo.
Love is beautiful and so are those who share it.With Love, Marriage is an amazing event in ones life time, the foundation of joy, happiness and success.
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butterflyke
#2 Posted : Friday, July 25, 2014 9:23:02 PM
Rank: Elder


Joined: 5/1/2010
Posts: 3,024
Location: Hapa
pole @Bigchick

@Rankaz13, jitokeze
Float like a butterfly, sting like a bee. - Muhammad Ali🐝
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Swenani
#3 Posted : Saturday, July 26, 2014 9:41:02 AM
Rank: User


Joined: 8/15/2013
Posts: 13,236
Location: Vacuum
Bigchick wrote:
For the one week I have been getting the below message on my screen

"E32-4 viewing is temporarily blocked please stay tuned"

Please someone tell me what that means and what I need to do.

I called the customer care and they were worse than me in being clueless.However they said I remove the smart card and return it which I did but the problem is still on.

My DSTV is off and Wazua website give me no pictures and the tu lols!!!! Am about to blow up like Millie Odhiambo.


Sisi haujui mambo ya dstv ama pay tv; ask us about how to adjust an aerial
If Obiero did it, Who Am I?
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Um Sayala
#4 Posted : Saturday, July 26, 2014 12:43:45 PM
Rank: Veteran


Joined: 12/17/2010
Posts: 1,163
Location: Sudan
I had a similar problem a while back but the customer care sorted me out. Just call them again, hoping you'll get a helping hand.
"Peace is our profession, War is our business" ...Unknown
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Ash Ock
#5 Posted : Tuesday, July 29, 2014 11:49:52 AM
Rank: Member


Joined: 8/27/2010
Posts: 495
Location: Nairobi
Bigchick wrote:
For the one week I have been getting the below message on my screen

"E32-4 viewing is temporarily blocked please stay tuned"

Please someone tell me what that means and what I need to do.

I called the customer care and they were worse than me in being clueless.However they said I remove the smart card and return it which I did but the problem is still on.

My DSTV is off and Wazua website give me no pictures and the tu lols!!!! Am about to blow up like Millie Odhiambo.


If you haven't had it sorted out yet or just for the next time, use http://eazy.dstv.com/?country=Kenya

Works more than fine.
Sent from my Black Nokia 3310
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Bigchick
#6 Posted : Tuesday, July 29, 2014 2:11:36 PM
Rank: Elder


Joined: 2/8/2013
Posts: 4,068
Location: At Large.
Asanteni.

Got sorted albeit temporarily.

The problem came back after a day.

Now am told to get a technician to check the dish and the cables . Apparently the signal is low at 62% yet it should not go below 85%.

Now that will wait for Mr BC to deal.
Love is beautiful and so are those who share it.With Love, Marriage is an amazing event in ones life time, the foundation of joy, happiness and success.
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