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ZUKU - Kenya's worst run company. Avoid at all costs!
Rank: Veteran Joined: 8/10/2014 Posts: 954 Location: Kenya
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Cornelius Vanderbilt wrote:so this zuku thinks the competition is asleep.i bet the read this tweet and decided to jackup their prices
In the areas Zuku is in there isnt any other solid competitor so it can jackup prices, build up cashflow for more expansion and will lower when a solid competitor joins the party...
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Rank: Veteran Joined: 5/5/2011 Posts: 1,059
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Cornelius Vanderbilt wrote:so this zuku thinks the competition is asleep.i bet the read this tweet and decided to jackup their prices
The middle class areas still being ignored, Buru, Donholm, Pangani, etc Runda already has fibre from Telkom,Zuku etc, also checked Tanzania's 4G rates they are so cheap compared to kenya.  To Each His Own
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Rank: New-farer Joined: 1/21/2015 Posts: 78 Location: Pare Pare
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kayhara wrote:Cornelius Vanderbilt wrote:so this zuku thinks the competition is asleep.i bet the read this tweet and decided to jackup their prices
The middle class areas still being ignored, Buru, Donholm, Pangani, etc Runda already has fibre from Telkom,Zuku etc, also checked Tanzania's 4G rates they are so cheap compared to kenya. What are you on about? These areas already have Zuku Fibre. Not to mention Access Kenya.
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Rank: Elder Joined: 7/26/2007 Posts: 6,514
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Anyone with experience with JTL? I need to migrate with my never ending Zuku woes. Business opportunities are like buses,there's always another one coming
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Rank: Elder Joined: 11/27/2007 Posts: 3,604
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KulaRaha wrote:Anyone with experience with JTL? I need to migrate with my never ending Zuku woes. which area are you in? African parents don't know how to say sorry.. the closest you will get to a sorry is a 'have you eaten'
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Rank: Veteran Joined: 5/5/2011 Posts: 1,059
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KulaRaha wrote:Anyone with experience with JTL? I need to migrate with my never ending Zuku woes. Got JTL a few weeks ago seems always fast always on never had an issue, I got the 5k one, streaming fine in HD To Each His Own
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Rank: Elder Joined: 7/26/2007 Posts: 6,514
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Sober wrote:KulaRaha wrote:Anyone with experience with JTL? I need to migrate with my never ending Zuku woes. which area are you in? Westlands Business opportunities are like buses,there's always another one coming
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Rank: Member Joined: 8/15/2015 Posts: 817
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kayhara wrote:KulaRaha wrote:Anyone with experience with JTL? I need to migrate with my never ending Zuku woes. Got JTL a few weeks ago seems always fast always on never had an issue, I got the 5k one, streaming fine in HD whats the speed ? did they give you a fancy router
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Rank: Elder Joined: 7/26/2007 Posts: 6,514
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So wrote an email to JTL in reply to their sending me a form, asked them some simple questions. No reply in 24 hours. Seems they are no better than Zuku? Business opportunities are like buses,there's always another one coming
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Rank: Elder Joined: 9/23/2010 Posts: 2,218 Location: Sundowner,Amboseli
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KulaRaha wrote:So wrote an email to JTL in reply to their sending me a form, asked them some simple questions.
No reply in 24 hours.
Seems they are no better than Zuku? Moved to JTL Jan this year as part of my new year resolution to sack DSTv on that 5Mbps bundle and havent had a single downtime. Absolutely no regrets. @Tobs delivered the android STB and it's been a happy marriage ever since. By the way, that 5Mbps dedicated bundle(if you live in a less congested area) is faster than Zuku's 15Mbps shared, and at only 5k a month. Their customer service is excellent! Nothing beats JTL! @SufficientlyP
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Rank: Elder Joined: 7/26/2007 Posts: 6,514
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I moved to JTL, not down once yet, its been a month so far. WOW, my Zuku used to crash 10 times a day min Business opportunities are like buses,there's always another one coming
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Rank: Member Joined: 5/31/2009 Posts: 226
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Zuku have upped their game am in Syokimau on 10mbs tripple play and unlike before no downtime last 3 months i watch netflix on multiple screens and stream videos on full HD 1080 so big up zuku.
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Rank: Veteran Joined: 5/5/2011 Posts: 1,059
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Cornelius Vanderbilt wrote:kayhara wrote:KulaRaha wrote:Anyone with experience with JTL? I need to migrate with my never ending Zuku woes. Got JTL a few weeks ago seems always fast always on never had an issue, I got the 5k one, streaming fine in HD whats the speed ? did they give you a fancy router Hehe the router is not fancy just that it's bright green advertised speed is 5mbps but i get higher in speed tests upto 15mbps, by the way safaricom has started connecting fibre to the home on kiambu Road the connection connection is free and 10Mbps is 3,499/-, 20Mbps is 4,999/- and 40Mbps is 9,999/- hope this wakes up the other players to improve service especially zuku, I am cool with faiba for now. To Each His Own
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Rank: Elder Joined: 7/26/2007 Posts: 6,514
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Waiting for Safcom, although not sure they will stay unlimited, theyre addicted to exploiting us with bundles LOL. Zuku and I are now divorced, I have Faiba with the green router. Business opportunities are like buses,there's always another one coming
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Rank: Member Joined: 12/27/2015 Posts: 130
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KulaRaha wrote:Waiting for Safcom, although not sure they will stay unlimited, theyre addicted to exploiting us with bundles LOL.
Zuku and I are now divorced, I have Faiba with the green router. KulaRaha If you have some of them fancy Tvs try to stream live games say the Euro or use Kodi and see if your pictures hang. Usifurahishwe na speedtest results coz most of the time the server you are sending your pings to is the same jtl dns server so it will return lower ping latency n higher bandwidth readings.
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Rank: Elder Joined: 7/26/2007 Posts: 6,514
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TSi wrote:KulaRaha wrote:Waiting for Safcom, although not sure they will stay unlimited, theyre addicted to exploiting us with bundles LOL.
Zuku and I are now divorced, I have Faiba with the green router. KulaRaha If you have some of them fancy Tvs try to stream live games say the Euro or use Kodi and see if your pictures hang. Usifurahishwe na speedtest results coz most of the time the server you are sending your pings to is the same jtl dns server so it will return lower ping latency n higher bandwidth readings. Ive tried downloading Kodi on my Samsung smartTV but no luck. Anywhere else I can watch online? Business opportunities are like buses,there's always another one coming
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Rank: Member Joined: 8/15/2015 Posts: 817
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Rank: Elder Joined: 3/19/2010 Posts: 3,503 Location: Uganda
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Rank: Veteran Joined: 7/5/2010 Posts: 2,061 Location: Nairobi
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So Zuku ran this promotion over Valentine's. In my case, they offered a 20% discount and some loyalty points if I renewed the subscription for March right then. 660/- saved. I thought it was a good deal and took it. It turns out they just wanted my cash but did not want to uphold their end of the bargain. Today, my account was disconnected for a "short-fall of 660/-".
I have tried to call their helpline and it is not connecting. After 10 attempts, I have given up.
This has all the hallmarks of a SCAM.
CA has some mechanism where aggrieved citizens can direct complaints of rip-offs like this one surely? Anyone else affected?
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Rank: Elder Joined: 7/26/2007 Posts: 6,514
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Zuku is rubbish service in its purest form. Absolute rubbish. And now with Safcom fibre, they are in a full blown panic. Business opportunities are like buses,there's always another one coming
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ZUKU - Kenya's worst run company. Avoid at all costs!
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