Muheani wrote:@ Kaigangio
so i asked a friend at the Saf
see below comments
" Thanks. Will try get his number. I however gone through the post and he is using a windows machine and I can bet with surety auto updates are on., therefore when he tops up, the PC starts updating at a rate of 8 bob per MB….this can chew even 1k in a matter of minutes depending on how good a connection is. He is bitter with Safaricom but this is due to lack of propoer information on how his Pc works vs how billing is done. Hope we can reach him and explain it to him.""
So can they get your number if you havent yet torn it into two?
....n i still insist you need to repent....otherwise that vitriol is bad for your health..."kuwa mpole"
@ muheani...just check at the sequence of events and read between lines and understand my frustration...
....sure enough i charged my mulika mwizi phone account which read a balance of kshs 1082.10 and i knew that the gigs were an arms stretch...the mulika mwizi is ofcourse the hardy monochromatic type not suited for internet browsing and as such i could not use it..
i therefore took out the sim card from the phone, inserted it into a safaricom modem and voila!...when i reached the safaricom home page 1/2 a minute later i closed the internet service, took out the sim from the modem, reinserted it back to the phone and went to sleep.
yesterday early in the morning at around 7:00am, i checked the balance in readiness to buy the 1.5 gig plus the kid bonus but alas it read kshs 943.42. this was kshs 140 less than the balance in the previous evening...i did not want to believe that safaricon had charged me at a rate of ksh 280 per minute!! i thought to myself that may be the 140 was the minimum amount that was levied upon just opening the browser which is normal. At this juncture i purchased 80mb data bundle at kshs 100. i knew i had a balance worth kshs 843.42 left and all that i needed was kshs 160 to get the 2.25gig which i were to acquire later in the day!!
i took out the sim from the mm and inserted it into the modem, opened my laptop and plugged the modem and started browsing till the bundle got exhausted at around 9:00am..took out the sim and put it back into the mulika mwizi.
all that time from when i recharged the kamm i had made no voice calls for obvious reason...2.25gig!!! i decided to confirm the balance once again at around 12:00 noon after buying the kshs 200 recharge...i could not believe what i saw on the screen! i put the phone down went to the tap and washed my eyes again, went back, took the mm and requested for the balance once more...avando zi!!! ati kshs 271.33 was the bal..yaani i was kshs 572 down!!!
i called safaricon and that kubafu digital lady's voice from the amg circuitry told me that i will be charged ksh 10 for the service...i went kshs 10 further down and went mad!!!....
...besides, the presence of a safe alone does not signify that there is money inside...