@ essyk...

when looking at all the illnesses and sleeplessnesses that kaigangio has committed let us just analyse the extract below...

....i reached the customer care and a "real" gentleman picked the phone and i explained to him the situation...my friends, that guy hit me with a bucket full of shit..the answer that i got from him was the conman type and the most interesting...ati i did not close the browser when i was through with the browsing and therefore that is why the money was being spent, and he went further to give a friendly advise or instructions on how to close the browser!!! ngai baba!!when i recovered from the shock of the answer that i got from him, i asked the safaricon idiot on the other end how it is possible for the internet to run when one has disconnected the power and removed the sim card from the modem (when the data transmission is completely disabled)!!!

the vagabond gave me the same answer and went further to tell me that infact as we were talking the internet was still running and i was still being charged...jesus christ!!! i think i was talking to a guy who has never been to school!!! my question to him was how it was possible for safaricon to register an internet service provision or any other service in their server, when the sim card has been removed from the modem or the phone!!! the idiot just told me that he would consult i dont know who to explain...i hung up before he finished preaching his summon as i went completely berserk...

can,t you see some conmanship if not incompetence here???

@Gizzard, I've been using orange's 1 month unlimited bundle for the last three months. So far nothing to complain about. But i've only used it in Nairobi, I don't know whether it works well in other regions. So if you're a guy of trotting the country i'd not be in a position to advice.

Otherwise, tone down on the curses bana.. Hama silently... Kiungwana..

Now u.Stop dealing with those kids on customer care lines.They always sound worse than std 5 kids.I asked one to give me a sec to get my pen but he disconnected telling me to call later instead when I am ready with pen. Customer care!!
Clueless and vain.Infact they will waste your credit telling you rubbish.

Andika email.I don't know but once you have a ref.no and booked it's attended to faster.
That is the way I go.

Its Monday ngai! get them off your back!
Just chill.

you want us to teach you how to close your browser or what?