@groupielove; Yes, KNH. I agree with you, the process of getting treatment takes a very long time. We took my bro there at 8pm and got him admitted at 4am - 8hrs later.
However, in all the dealings with the nurses and doctors at the Emergency section, I found their attitudes quite good. Especially considering the workload they had to deal with.
If I were the one on duty that night, I would have gone mad! With that in mind, I think they try very hard to treat all patients. But when some one becomes impatient with them, they can react badly. So be polite with them and you will be amazed.
Speaking of delayed treatment; I once went to Mater Hospital with chest pains. I arrived at 1pm went through the following:
Registration - 3min
Preliminary check-up with nurse (temp, bp etc) - 2min
Consult with doctor - 5min
ECG check-up - 2min
2nd consult with doctor - 3min
Present prescription to pharmacy - 30sec
Pay for drugs - 1min
Collect drugs - 2min
Total time getting actual service was 13min, 30sec..... I left the hospital at 6.30pm - 5hr 30min later!!!!!
So, given that KNH is a public hosp, I'd say they are out-doing the private ones, 10-nil!!!
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