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NewMoney
#21 Posted : Wednesday, April 17, 2019 9:07:15 PM
Rank: Member


Joined: 3/1/2019
Posts: 170
Location: Nairobi
maka wrote:
Msa Liti wrote:
NIC

Stanchart.

In terms of functionality, both are equally good.

Stanchart is more bureaucratic especially when you are in kiashland. For some transactions you have to go to a branch e.g change phone number registered on the account. When doing some transactions they send an OTP to that number. If not in control of the number, the transaction cannot proceed as you won't get the OTP.

Have seen buddies complain a lot about Stanchart when they move abroad. Most have gone to NIC.


Am on stanchart myself in Kenya. Very efficient so far



NIC is pathetic when it comes to their systems...very useless...systems are down a lot..try sending cash via mpesa then you will know...the app also has kibao issues...



Yeah, NIC is extremely weak in systems and processes. Both manual and computerised. I don't trust them at all. So buggy. Craft silicon is their developer I think. Hope CBA helps them improve.

Stanchart on the other hand is unmatched in this region. Their OTPs may be annoying but they really boost the security, the internet is a very dangerous place, your passwords cant protect nothing. A regular stanchart customer is treated as premium customer from other banks like equity. At least that was my experience.
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omega
#22 Posted : Thursday, April 18, 2019 11:12:24 AM
Rank: Member


Joined: 6/9/2009
Posts: 85
murchr wrote:
Whoever you choose, just make sure its not Co-op


I use Co-op internet banking and it works well for me.
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murchr
#23 Posted : Thursday, April 18, 2019 5:36:48 PM
Rank: Elder


Joined: 2/26/2012
Posts: 15,980
omega wrote:
murchr wrote:
Whoever you choose, just make sure its not Co-op


I use Co-op internet banking and it works well for me.


You must be totally ancient

Did you select your password?

What happens when you forget your password?
"There are only two emotions in the market, hope & fear. The problem is you hope when you should fear & fear when you should hope: - Jesse Livermore
.
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Angelica _ann
#24 Posted : Thursday, April 18, 2019 5:43:27 PM
Rank: Elder


Joined: 12/7/2012
Posts: 11,908
murchr wrote:
omega wrote:
murchr wrote:
Whoever you choose, just make sure its not Co-op


I use Co-op internet banking and it works well for me.


You must be totally ancient

Did you select your password?

What happens when you forget your password?


Generally they have improved on their internet platform and nowadays they sort you out remotely whenever you loss your password.
In the business world, everyone is paid in two coins - cash and experience. Take the experience first; the cash will come later - H Geneen
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murchr
#25 Posted : Thursday, April 18, 2019 5:52:24 PM
Rank: Elder


Joined: 2/26/2012
Posts: 15,980
Angelica _ann wrote:
murchr wrote:
omega wrote:
murchr wrote:
Whoever you choose, just make sure its not Co-op


I use Co-op internet banking and it works well for me.


You must be totally ancient

Did you select your password?

What happens when you forget your password?


Generally they have improved on their internet platform and nowadays they sort you out remotely whenever you loss your password.


Why cant you choose your password?
"There are only two emotions in the market, hope & fear. The problem is you hope when you should fear & fear when you should hope: - Jesse Livermore
.
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omega
#26 Posted : Thursday, April 18, 2019 6:25:42 PM
Rank: Member


Joined: 6/9/2009
Posts: 85
murchr wrote:
Angelica _ann wrote:
murchr wrote:
omega wrote:
murchr wrote:
Whoever you choose, just make sure its not Co-op


I use Co-op internet banking and it works well for me.


You must be totally ancient

Did you select your password?

What happens when you forget your password?


Generally they have improved on their internet platform and nowadays they sort you out remotely whenever you loss your password.


Why cant you choose your password?


Are you for real? You can always change your password with "Forgot your User ID? Forgot your Password?" functionality in login page.
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murchr
#27 Posted : Thursday, April 18, 2019 6:31:34 PM
Rank: Elder


Joined: 2/26/2012
Posts: 15,980
omega wrote:
murchr wrote:
Angelica _ann wrote:
murchr wrote:
omega wrote:
murchr wrote:
Whoever you choose, just make sure its not Co-op


I use Co-op internet banking and it works well for me.


You must be totally ancient

Did you select your password?

What happens when you forget your password?


Generally they have improved on their internet platform and nowadays they sort you out remotely whenever you loss your password.


Why cant you choose your password?


Are you for real? You can always change your password with "Forgot your User ID? Forgot your Password?" functionality in login page.



Doesnt work for me. Even to view statements i have input my account number as a password..very frustrating


'


Has this platform changed? Why cant my user name be Murchr?
"There are only two emotions in the market, hope & fear. The problem is you hope when you should fear & fear when you should hope: - Jesse Livermore
.
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enyands
#28 Posted : Thursday, April 18, 2019 6:36:06 PM
Rank: Elder


Joined: 12/25/2014
Posts: 2,300
Location: kenya
murchr wrote:
omega wrote:
murchr wrote:
Angelica _ann wrote:
murchr wrote:
omega wrote:
murchr wrote:
Whoever you choose, just make sure its not Co-op


I use Co-op internet banking and it works well for me.


You must be totally ancient

Did you select your password?

What happens when you forget your password?


Generally they have improved on their internet platform and nowadays they sort you out remotely whenever you loss your password.


Why cant you choose your password?


Are you for real? You can always change your password with "Forgot your User ID? Forgot your Password?" functionality in login page.



Doesnt work for me. Even to view statements i have input my account number as a password..very frustrating


I requested them to unblock my account and they haven't gotten to me. Coop Internet banking is bure
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Apricot
#29 Posted : Thursday, April 18, 2019 7:48:36 PM
Rank: Member


Joined: 10/26/2011
Posts: 181
Location: Nairobi
murchr wrote:
omega wrote:
murchr wrote:
Angelica _ann wrote:
murchr wrote:
omega wrote:
murchr wrote:
Whoever you choose, just make sure its not Co-op


I use Co-op internet banking and it works well for me.


You must be totally ancient

Did you select your password?

What happens when you forget your password?


Generally they have improved on their internet platform and nowadays they sort you out remotely whenever you loss your password.


Why cant you choose your password?


Are you for real? You can always change your password with "Forgot your User ID? Forgot your Password?" functionality in login page.



Doesnt work for me. Even to view statements i have input my account number as a password..very frustrating


'


Has this platform changed? Why cant my user name be Murchr?


Ok, that's weird. The username is the only one that's given (RB***...), but if you request a passwd change you get a new temporary password which you are required to change immediately you attempt login. You create a new passwd of your choice as long as it meets the minimum security requirements. An OTP is sent to your registered phone when you login. Enter the OTP and you are in. Nowhere do I have to input my account #.
First time in history we can save the human race by laying in front of the TV and doing nothing. Let's not screw it up
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Milefeyk
#30 Posted : Thursday, May 09, 2019 2:50:21 PM
Rank: New-farer


Joined: 4/12/2019
Posts: 18
I think that almost all banks are offering similar services with respect to internet banking. They are more or less the same. So, the real question here should be what exactly you didn’t like with your current bank, and why would you like to change your bank?
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