My sis is a manager at coop and she tells me all is ok now.

@jagger...you must be an employee hapo green bank. As laye 3pm today cityball branch was under. Where is this where things are mshwari.

So they will charge me.....wacha wataonana

I ditched Co-op in 2005 and it's sad to see some of the complains that I had with them then still arising today.

Recently a friend's salary was the last to arrive in their company because of Co-op. They are even behind other banks that are considered below them in terms of ranking. They need to pull up or risk being left behind in this era.

@ patrazi have accounts in 2-3 diff banks and analyse which to use when and for what. as I said these banks (coop kcb barclays equity ,post bnk not much )have problems which come in different seasons so when one fails you the other is okay but now the worst of them hold an empty one citing their inconvience. I found coop too slow in handling complains,an ever poor m-bank service. you're very moral "guilty to leave your co." my take stay in with a single foot. with your 2nd & 3rd "legs" somewhere else.

Sent someone to deposit money at the Westlands branch. He was turned away - for three consecutive days!!! What the hell!!??

Unless that word 'ok' has another meaning, I don't know what she's talking about. Today was the same story. Our sacco resolved on saturday to start talks with KCB because members are tired of coop. Coop still operates like a government parastatal.

Haaiyaa kwani until today bado ziko down.

They've updated the mobile money menu with many good options, it has worked faster. I received the notifications instantly plus the my bank account balance; they previously didn't show acc balance. I enquired of withdrawal limits and was told you apply for it to be raised personally. @ jaggernut what did you tell your sister & seems she's on senior mngmnt level