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Kenya Airways...why ignore..
maka
#13551 Posted : Sunday, August 25, 2019 7:46:07 PM
Rank: Elder

Joined: 4/22/2010
Posts: 11,522
Location: Nairobi
obiero wrote:
VituVingiSana wrote:
obiero wrote:
Bumper H2 forming

@maka - What does it cost KQ per pax, in compensation, for being bumped off a flight like NBO-JFK?

Less than the ticket cost! Note that the overbooking is only done in NBO and never NYC.. Nairobi KQ office settles USD 300 only in HOTAC per affected adult passenger


USD 400...Then factor in around 6k for the hotel... The cost of pick up in the morning by Holiday Tours... so just cancel the one way cost...

@Obiero I know you are excited by this but its peak season now... They werent able to get seats even on other carriers/rebooking on other carriers and using the disruption tool has become tricky... Planes are packed till end of September.
possunt quia posse videntur
obiero
#13552 Posted : Sunday, August 25, 2019 7:49:04 PM
Rank: Elder

Joined: 6/23/2009
Posts: 14,220
Location: nairobi
maka wrote:
obiero wrote:
VituVingiSana wrote:
obiero wrote:
Bumper H2 forming

@maka - What does it cost KQ per pax, in compensation, for being bumped off a flight like NBO-JFK?

Less than the ticket cost! Note that the overbooking is only done in NBO and never NYC.. Nairobi KQ office settles USD 300 only in HOTAC per affected adult passenger


USD 400...Then factor in around 6k for the hotel... The cost of pick up in the morning by Holiday Tours... so just cancel the one way cost...

@Obiero I know you are excited by this but its peak season now... They werent able to get seats even on other carriers/rebooking on other carriers and using the disruption tool has become tricky... Planes are packed till end of September.

Let's enjoy while it lasts.. Seasonality exists in many industries, including telcos! Crude in aviation is playing within hedged range, so it's all gravy for KQ. 50 souls bumped off on a 234 seater isn't bad business, bad customer service indeed, but booming business!

KQ ABP 4.26
maka
#13553 Posted : Sunday, August 25, 2019 9:36:03 PM
Rank: Elder

Joined: 4/22/2010
Posts: 11,522
Location: Nairobi
obiero wrote:
maka wrote:
obiero wrote:
VituVingiSana wrote:
obiero wrote:
Bumper H2 forming

@maka - What does it cost KQ per pax, in compensation, for being bumped off a flight like NBO-JFK?

Less than the ticket cost! Note that the overbooking is only done in NBO and never NYC.. Nairobi KQ office settles USD 300 only in HOTAC per affected adult passenger


USD 400...Then factor in around 6k for the hotel... The cost of pick up in the morning by Holiday Tours... so just cancel the one way cost...

@Obiero I know you are excited by this but its peak season now... They werent able to get seats even on other carriers/rebooking on other carriers and using the disruption tool has become tricky... Planes are packed till end of September.

Let's enjoy while it lasts.. Seasonality exists in many industries, including telcos! Crude in aviation is playing within hedged range, so it's all gravy for KQ. 50 souls bumped off on a 234 seater isn't bad business, bad customer service indeed, but booming business!


Life as we know it...
possunt quia posse videntur
obiero
#13554 Posted : Sunday, August 25, 2019 9:36:52 PM
Rank: Elder

Joined: 6/23/2009
Posts: 14,220
Location: nairobi
Keep telling you guys that the staff don't want KQ to prosper

KQ ABP 4.26
VituVingiSana
#13555 Posted : Sunday, August 25, 2019 9:56:14 PM
Rank: Chief

Joined: 1/3/2007
Posts: 18,349
Location: Nairobi
obiero wrote:
Keep telling you guys that the staff don't want KQ to prosper
d'oh! Sad d'oh! Sad d'oh! Sad
I still say that "Old KQ" should be shut down and "New KQ" started. Assets (& associated liabilities) that are required and wanted should be transferred to New KQ. Only the staff that is required, needed and wanted should be hired by New KQ.
The Taxpayer needs a break.
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
obiero
#13556 Posted : Sunday, August 25, 2019 10:59:05 PM
Rank: Elder

Joined: 6/23/2009
Posts: 14,220
Location: nairobi
VituVingiSana wrote:
obiero wrote:
Keep telling you guys that the staff don't want KQ to prosper
d'oh! Sad d'oh! Sad d'oh! Sad
I still say that "Old KQ" should be shut down and "New KQ" started. Assets (& associated liabilities) that are required and wanted should be transferred to New KQ. Only the staff that is required, needed and wanted should be hired by New KQ.
The Taxpayer needs a break.

True. However 100m in HOTAC isn't an extreme expense sum for a firm with turnover exceeding KES 110B per annum

KQ ABP 4.26
Ericsson
#13557 Posted : Monday, August 26, 2019 7:27:11 AM
Rank: Elder

Joined: 12/4/2009
Posts: 10,808
Location: NAIROBI
obiero wrote:
VituVingiSana wrote:
obiero wrote:
Keep telling you guys that the staff don't want KQ to prosper
d'oh! Sad d'oh! Sad d'oh! Sad
I still say that "Old KQ" should be shut down and "New KQ" started. Assets (& associated liabilities) that are required and wanted should be transferred to New KQ. Only the staff that is required, needed and wanted should be hired by New KQ.
The Taxpayer needs a break.

True. However 100m in HOTAC isn't an extreme expense sum for a firm with turnover exceeding KES 110B per annum

The ksh.100mn if saved will be useful in reducing the loss kq makes
Wealth is built through a relatively simple equation
Wealth=Income + Investments - Lifestyle
obiero
#13558 Posted : Monday, August 26, 2019 7:51:12 AM
Rank: Elder

Joined: 6/23/2009
Posts: 14,220
Location: nairobi
Ericsson wrote:
obiero wrote:
VituVingiSana wrote:
obiero wrote:
Keep telling you guys that the staff don't want KQ to prosper
d'oh! Sad d'oh! Sad d'oh! Sad
I still say that "Old KQ" should be shut down and "New KQ" started. Assets (& associated liabilities) that are required and wanted should be transferred to New KQ. Only the staff that is required, needed and wanted should be hired by New KQ.
The Taxpayer needs a break.

True. However 100m in HOTAC isn't an extreme expense sum for a firm with turnover exceeding KES 110B per annum

The ksh.100mn if saved will be useful in reducing the loss kq makes

There is no airline which doesn't have operating expenses. For KQ unfortunately it's the staff that cause the unnecessary costs

KQ ABP 4.26
obiero
#13559 Posted : Monday, August 26, 2019 8:02:03 AM
Rank: Elder

Joined: 6/23/2009
Posts: 14,220
Location: nairobi
Ericsson wrote:
obiero wrote:
VituVingiSana wrote:
obiero wrote:
Keep telling you guys that the staff don't want KQ to prosper
d'oh! Sad d'oh! Sad d'oh! Sad
I still say that "Old KQ" should be shut down and "New KQ" started. Assets (& associated liabilities) that are required and wanted should be transferred to New KQ. Only the staff that is required, needed and wanted should be hired by New KQ.
The Taxpayer needs a break.

True. However 100m in HOTAC isn't an extreme expense sum for a firm with turnover exceeding KES 110B per annum

The ksh.100mn if saved will be useful in reducing the loss kq makes

There is no airline which doesn't have operating expenses. For KQ unfortunately it's the staff that cause the unnecessary costs

KQ ABP 4.26
maka
#13560 Posted : Monday, August 26, 2019 8:21:11 AM
Rank: Elder

Joined: 4/22/2010
Posts: 11,522
Location: Nairobi
obiero wrote:
Ericsson wrote:
obiero wrote:
VituVingiSana wrote:
obiero wrote:
Keep telling you guys that the staff don't want KQ to prosper
d'oh! Sad d'oh! Sad d'oh! Sad
I still say that "Old KQ" should be shut down and "New KQ" started. Assets (& associated liabilities) that are required and wanted should be transferred to New KQ. Only the staff that is required, needed and wanted should be hired by New KQ.
The Taxpayer needs a break.

True. However 100m in HOTAC isn't an extreme expense sum for a firm with turnover exceeding KES 110B per annum

The ksh.100mn if saved will be useful in reducing the loss kq makes

There is no airline which doesn't have operating expenses. For KQ unfortunately it's the staff that cause the unnecessary costs


Well KQ has always paid HOTAC its not something new.... It is just that last week there was a meeting officiated by the Director of Operations who is a pilot and all Pilots who have managerial positions plus Head of Ground Services
.... That is when they were given the stats... For example last week when there was a crew shortage it was because one FO was having a wedding in Mombasa.... That same Director of Operations who is complaining about delays etc was in the same wedding and should have raised that issue with his colleague pilots. Yes there is the issue of goodwill etc but one can't call in sick a few hours from the flight and go Scott free that is what they do plus they don't have to show evidence that they were actually ill... A couple of flights were cancelled more than 500 pax had to be accommodated just because of 1 wedding...


possunt quia posse videntur
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