
@ the deal. Why do you insist on missing the point. That is why inaanguka mtihani.
I have not said Shoprite is bad or that they cant compete. What i said is that Uchumi does not look at the competition. That is not their strategy. The competition can do what they want.
What uchumi looks at is the customer and what the customer wants and they provide it. Period.
When you go into a super market, you go to buy unga, soda etc not to look at the floors or wonder what the copetition is doing.
This is why customer numbers have gone up from 16 mil in 2009 to 18 mil in 2010. Iam sure you have seen what that has done to the bottom line.
Why? Because the focus is on the customer and not on the competition. Capish?