Mimi na jamii yangu tumejisajili. The process was painful but i was determined to succeed. So, i exercised patience. The queues were not long but one person was taking 20-30 minutes to hudumiwa. Woe unto you if you go last minute
Take home message to me was Patience is key when accessing government of Kenya services.Dealing with GoK has been and will always be difficult and a horrible experience. It is an endurance sport that should be admitted to the olympics(my opinion). You will get upset and feel like slapping someone, but you will have to kula humble pie(jeuri yako) style hiyo hiyo.
Don't walk into huduma centre expecting services of an air-conditioned CFC-Stanbic banking hall.
Dumb money becomes dumb only when it listens to smart money