littledove wrote:I think they have a hearing problem, we want data to buy with cash, ie increase data or reduce the purchase amount
Safcom has a huge grip on the data market and this behavior will continue as long as Saf has a strong position.
I switched to Faiba4G using their modem but it is not for everyone.
- 5,600 for the modem so I carry an extra device.
- I have to keep it charged. Eventually the battery's life will be unacceptable.
- I use it primarily in "old" Nairobi and CBD/Nyali Mombasa. Some say it doesn't work well in "larger" Nairobi or upcountry.
- It may shut down if they don't pay their bills/fees.
- Sometimes it is slower than normal.
- I have a backup/alternate for the reasons stated above.
The savings make up for the hassle. The monthly bundle of 25Gb costs 1,000/- which buys only 3Gb from Safcom (reliable) or 6Gb from Airtel (slow).
If the others gain momentum then Saf might find it tough to claw back the market share.
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett