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KPLC turning out to be a Useless Company
Rank: Elder Joined: 7/26/2007 Posts: 6,514
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limanika wrote:Angelica _ann wrote:Sent me this just now >>>>
Dear esteemed customer,
We are experiencing delays in prepaid token generation. You can buy tokens from our banking halls countrywide.
Please bear with us as we resolve the issue. We apologize for the inconvenience caused. Most likely upgrading the software for prepaid to exagerrate the cost of the units by altering formulas I suffered in this screw up, took them over 24 hours to send me my token and when I got it, I got 7% less units that I usually get every month. Business opportunities are like buses,there's always another one coming
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Rank: Elder Joined: 12/7/2012 Posts: 11,908
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Njunge wrote:So,rural folks have to troop to their nearest towns to buy tokens in this age and time??....and the ERC has no say in the whole matter??...i am jus very mad!!  Finally>>> Dear customer, further to our earlier communication, we wish to inform you that prepaid services have been fully restored. We apologize for inconvenience caused In the business world, everyone is paid in two coins - cash and experience. Take the experience first; the cash will come later - H Geneen
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Rank: Veteran Joined: 3/27/2009 Posts: 1,437
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limanika wrote:KP might be one reason jubilee could lose my vote next polls Boss. There will be no Jubilee by 2020 and hopefully Kenya Power will be smaller than Home Afrika or preferably dead.
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Rank: Elder Joined: 2/7/2007 Posts: 921
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Angelica _ann wrote:[quote=Njunge][quote=Angelica _ann][quote=Njunge][quote=Angelica _ann]
Dear customer, further to our earlier communication, we wish to inform you that prepaid services have been fully restored. We apologize for inconvenience caused Why are they quick to apologize yet they have not loaded tokens bought over the weekend? or have we lost just like that?
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Rank: Elder Joined: 2/7/2007 Posts: 921
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KulaRaha wrote:limanika wrote:Angelica _ann wrote:Sent me this just now >>>>
Dear esteemed customer,
We are experiencing delays in prepaid token generation. You can buy tokens from our banking halls countrywide.
Please bear with us as we resolve the issue. We apologize for the inconvenience caused. Most likely upgrading the software for prepaid to exagerrate the cost of the units by altering formulas I suffered in this screw up, took them over 24 hours to send me my token and when I got it, I got 7% less units that I usually get every month. In the previous month, the average price was Kshs 13 per unit but as it is, we could be paying as high as Kshs 23 a unit now. what informs the price change and why can't we have standard fixed price per period just the way we do with fuels?
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Rank: Veteran Joined: 9/21/2011 Posts: 2,032
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Iganamagana wrote:limanika wrote:KP might be one reason jubilee could lose my vote next polls Boss. There will be no Jubilee by 2020 and hopefully Kenya Power will be smaller than Home Afrika or preferably dead. You didn't get the point...
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Rank: Veteran Joined: 9/21/2011 Posts: 2,032
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Njunge wrote:KulaRaha wrote:limanika wrote:Angelica _ann wrote:Sent me this just now >>>>
Dear esteemed customer,
We are experiencing delays in prepaid token generation. You can buy tokens from our banking halls countrywide.
Please bear with us as we resolve the issue. We apologize for the inconvenience caused. Most likely upgrading the software for prepaid to exagerrate the cost of the units by altering formulas I suffered in this screw up, took them over 24 hours to send me my token and when I got it, I got 7% less units that I usually get every month. In the previous month, the average price was Kshs 13 per unit but as it is, we could be paying as high as Kshs 23 a unit now. what informs the price change and why can't we have standard fixed price per period just the way we do with fuels? Or plunder has caused serious liquidity problems yet they have to pay power providers as per contract. Then Only way is you and me to finance the mess or they wind up
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Rank: Member Joined: 10/6/2009 Posts: 587
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Have anybody asked who this third party vendor, Vendit of business number 501200 is...
There is a rumour circulating around and if it is true then we are deliberately being screwed...just like in mid 90s someone empties the HEP dams to pave way for IPPs to set in...Big money, is it not?
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Rank: Elder Joined: 2/7/2007 Posts: 921
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Rank: New-farer Joined: 6/5/2014 Posts: 47
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limanika wrote:KP might be one reason jubilee could lose my vote next polls Ngoja Arap Mashamba aingie in 2022 then you will know what real shafting is. And remember, your vote won’t count, the real voting will be done at the IEBC Boardroom. 
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Rank: Elder Joined: 7/11/2012 Posts: 5,222
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I sent 4 equal amounts three days ago and only got tokens for one a day later. What does an aggrieved party do in such instances?
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Rank: User Joined: 8/15/2013 Posts: 13,237 Location: Vacuum
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Mukiri wrote:I sent 4 equal amounts three days ago and only got tokens for one a day later. What does an aggrieved party do in such instances? Accept and move on If Obiero did it, Who Am I?
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Rank: Member Joined: 6/15/2013 Posts: 301
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Rank: Elder Joined: 12/7/2012 Posts: 11,908
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Thieves, bought same cash amount that i do every month and sent less 4.89 units. Looks like stealing and eating has started in earnest In the business world, everyone is paid in two coins - cash and experience. Take the experience first; the cash will come later - H Geneen
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Rank: Elder Joined: 2/26/2012 Posts: 15,980
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Rank: Member Joined: 3/15/2009 Posts: 359
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You moved to the next tariff band, above 50units of power the per unit rate goes up drastically
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Rank: Elder Joined: 7/11/2012 Posts: 5,222
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Rank: Elder Joined: 12/7/2012 Posts: 11,908
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More adjustments to create thieving>>>> Dear customer, we are grateful for your patience as we continuously improve our services. Towards this, we will carry out maintenance of our IT system from tomorrow, April 24 at 10 pm to Wednesday April 25 at 6am. This will affect availability of prepaid services. We regret any inconvenience that may be caused. In the business world, everyone is paid in two coins - cash and experience. Take the experience first; the cash will come later - H Geneen
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Rank: Member Joined: 2/20/2015 Posts: 467 Location: Nairobi
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Angelica _ann wrote:More adjustments to create thieving>>>>
Dear customer, we are grateful for your patience as we continuously improve our services. Towards this, we will carry out maintenance of our IT system from tomorrow, April 24 at 10 pm to Wednesday April 25 at 6am. This will affect availability of prepaid services. We regret any inconvenience that may be caused. Kenya Power has the crappiest most frequently maintained IT system...like what is it that they improve in all the numerous maintenance?. It is not like they keep changing engine oil after every x hours of running.
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Rank: Elder Joined: 9/29/2006 Posts: 2,570
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Angelica _ann wrote:More adjustments to create thieving>>>>
Dear customer, we are grateful for your patience as we continuously improve our services. Towards this, we will carry out maintenance of our IT system from tomorrow, April 24 at 10 pm to Wednesday April 25 at 6am. This will affect availability of prepaid services. We regret any inconvenience that may be caused. The opposite of courage is not cowardice, it's conformity.
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KPLC turning out to be a Useless Company
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