wazua Thu, Mar 19, 2026
Welcome Guest Search | Active Topics | Log In

3 Pages123>
LightInTheBox
Options
Previous Topic · Next Topic
otienosmall
#1 Posted : Monday, January 29, 2018 9:31:22 PM
Rank: Member

Joined: 10/8/2010
Posts: 281
Anyone with experience on this online shopping site? I purchased a smartphone at approximately KSh 42,000 in mid December, 2017. I was given a tracking number to follow up. The tracking was recently updated as having been successfully received on 25th January 2018 yet I have not received anything from them. That tracking number indicates that it was collected by a Mr. Josephat Mwangi. This is a person not known to me. The person presented himself at the post office and even gave his ID. The poster guys gave me the ID number. The tracking also shows that the package originated from the Netherlands yet LightInTheBox is a Chinese company. Sema confusion! I am really getting worried that this company could be a fraud. And the way they look big in the web. How does one get redress from such crooks?
https://www.lightinthebox.com/
Back to top
  |
murchr
#2 Posted : Monday, January 29, 2018 9:51:24 PM
Rank: Elder

Joined: 2/26/2012
Posts: 15,980
Pole
"There are only two emotions in the market, hope & fear. The problem is you hope when you should fear & fear when you should hope: - Jesse Livermore
.
Back to top
  |
Swenani
#3 Posted : Monday, January 29, 2018 9:58:01 PM
Rank: User

Joined: 8/15/2013
Posts: 13,237
Location: Vacuum
otienosmall wrote:
Anyone with experience on this online shopping site? I purchased a smartphone at approximately KSh 42,000 in mid December, 2017. I was given a tracking number to follow up. The tracking was recently updated as having been successfully received on 25th January 2018 yet I have not received anything from them. That tracking number indicates that it was collected by a Mr. Josephat Mwangi. This is a person not known to me. The person presented himself at the post office and even gave his ID. The poster guys gave me the ID number. The tracking also shows that the package originated from the Netherlands yet LightInTheBox is a Chinese company. Sema confusion! I am really getting worried that this company could be a fraud. And the way they look big in the web. How does one get redress from such crooks?
https://www.lightinthebox.com/


you learn your lessons, accept and move on
If Obiero did it, Who Am I?
Back to top
WWW
  |
otienosmall
#4 Posted : Monday, January 29, 2018 10:35:14 PM
Rank: Member

Joined: 10/8/2010
Posts: 281
But surely how does such a company manage to remain online for years? Kwani in China there are no rules. Is raising my concern with the Chinese Embassy an option?
Back to top
  |
Angelica _ann
#5 Posted : Monday, January 29, 2018 10:43:04 PM
Rank: Elder

Joined: 12/7/2012
Posts: 11,935
Just being naive, but what authority did posta give the Mr. Mwangi your stuff?
In the business world, everyone is paid in two coins - cash and experience. Take the experience first; the cash will come later - H Geneen
Back to top
  |
otienosmall
#6 Posted : Monday, January 29, 2018 10:51:26 PM
Rank: Member

Joined: 10/8/2010
Posts: 281
Angelica _ann wrote:
Just being naive, but what authority did posta give the Mr. Mwangi your stuff?


The poster guys claimed that whatever package Mr. Mwangi picked was addressed to him and had originated from the Netherlands. So their advise was that maybe the Chinese company gave me a wrong tracking number and so I should follow up with them. Unfortunately, on their website, it appears that you cannot get them on email or telephone. I wrote to them through a review of the product I had bought hope they will respond
Back to top
  |
murchr
#7 Posted : Monday, January 29, 2018 11:25:53 PM
Rank: Elder

Joined: 2/26/2012
Posts: 15,980
otienosmall wrote:
Angelica _ann wrote:
Just being naive, but what authority did posta give the Mr. Mwangi your stuff?


The poster guys claimed that whatever package Mr. Mwangi picked was addressed to him and had originated from the Netherlands. So their advise was that maybe the Chinese company gave me a wrong tracking number and so I should follow up with them. Unfortunately, on their website, it appears that you cannot get them on email or telephone. I wrote to them through a review of the product I had bought hope they will respond


Have you seen other similar reviews?
"There are only two emotions in the market, hope & fear. The problem is you hope when you should fear & fear when you should hope: - Jesse Livermore
.
Back to top
  |
otienosmall
#8 Posted : Monday, January 29, 2018 11:30:12 PM
Rank: Member

Joined: 10/8/2010
Posts: 281
murchr wrote:
otienosmall wrote:
Angelica _ann wrote:
Just being naive, but what authority did posta give the Mr. Mwangi your stuff?


The poster guys claimed that whatever package Mr. Mwangi picked was addressed to him and had originated from the Netherlands. So their advise was that maybe the Chinese company gave me a wrong tracking number and so I should follow up with them. Unfortunately, on their website, it appears that you cannot get them on email or telephone. I wrote to them through a review of the product I had bought hope they will respond


Have you seen other similar reviews?


I think reviews that are strongly negative about them are somehow deleted from the site. They control what you read
Back to top
  |
essyk
#9 Posted : Tuesday, January 30, 2018 12:18:24 AM
Rank: Elder

Joined: 11/15/2011
Posts: 4,518
find out the name of the courier company used.
my guess is your phone left china under the tracking no given but was consolidated with 'mwangi's shipment from netherlands and a new tracking no issued.

Mwangi used the new tracking no to collect his stuff.

what we cant guess is if mwangi ordered a similar shipment from netherlands.

Start with the courier company as your phone might have been forgotten in netherlands at the courier co.office.
stuff get misplaced or re routed at transit points.
"The true measure of a man is how he treats someone who can do him absolutely no good.
Back to top
  | | Edit by user: Tuesday, January 30, 2018 12:25 AM | Reason: Not specified
Swenani
#10 Posted : Tuesday, January 30, 2018 8:32:09 AM
Rank: User

Joined: 8/15/2013
Posts: 13,237
Location: Vacuum
essyk wrote:
find out the name of the courier company used.
my guess is your phone left china under the tracking no given but was consolidated with 'mwangi's shipment from netherlands and a new tracking no issued.

Mwangi used the new tracking no to collect his stuff.

what we cant guess is if mwangi ordered a similar shipment from netherlands.

Start with the courier company as your phone might have been forgotten in netherlands at the courier co.office.
stuff get misplaced or re routed at transit points.


^^^^Employee of lightinthebox
If Obiero did it, Who Am I?
Back to top
WWW
  |
3 Pages123>
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Wazua Club SK Theme
Powered by YAF | YAF © 2003-2009, Yet Another Forum.NET
Copyright © 2026 Wazua.co.ke. All Rights Reserved.