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Sufferingcom!!
Rank: User Joined: 8/15/2013 Posts: 13,237 Location: Vacuum
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[quote=Much Know]Had to miss lunch, mpesa will wreck havoc on our lives today, many are definitely stranded! [/quote] Pole:-d :-d :-d :-d If Obiero did it, Who Am I?
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Rank: Member Joined: 8/15/2015 Posts: 817
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this is ridiculous.a whole network going down?? i am imagining all those switches,servers,routers etc etc being disabled.this is a very poor network plan.looks like the network has one sweet point of failure.
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Rank: Member Joined: 12/17/2016 Posts: 225
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[quote=Cornelius Vanderbilt]this is ridiculous.a whole network going down?? i am imagining all those switches,servers,routers etc etc being disabled.this is a very poor network plan.looks like the network has one sweet point of failure.[/quote] Looks like they have one provider for main and redundant link which should not be the case. Rumor has it that Huawei has cannibalized the previous players like Nokia and Ericson and now control over 70% of the infrastructure. Safaricom needs to re-look into this to spread/mitigate such risks Reflection Eternal
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Rank: Veteran Joined: 8/25/2012 Posts: 1,826
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[quote=Flo-ology][quote=Cornelius Vanderbilt]this is ridiculous.a whole network going down?? i am imagining all those switches,servers,routers etc etc being disabled.this is a very poor network plan.looks like the network has one sweet point of failure.[/quote]
Looks like they have one provider for main and redundant link which should not be the case. Rumor has it that Huawei has cannibalized the previous players like Nokia and Ericson and now control over 70% of the infrastructure. Safaricom needs to re-look into this to spread/mitigate such risks
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kwani how do mobile networks operate, I doubt all the base stations were down, I thought its the central routing system that had issues not the numerous infrastructure nodes spread all over the country. some might have noted in the mpesa messages yesterday, I think they rolled back to a previous working system as they sorted out the issue and once it was sorted they reverted to the 'newer' system.
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Rank: Member Joined: 6/6/2016 Posts: 167 Location: Nairobi
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so many technical 'experts' on forum, i wonder what the true story is now
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Rank: Elder Joined: 9/15/2006 Posts: 3,909
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Send money on M-Pesa free, midnight to midnight 
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Rank: Elder Joined: 12/6/2008 Posts: 3,593
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Found a vert big bundle in my sim, fibre was down, so checked balance *544# and received a message of huuuuge bundle siui FLEX bundles 1150000 valid for a month it's the one am using, wasn't there when i last used modem, balance was 0 and i bought kes 99/- bundle, or was this the stuff being loaded into our accounts jana? Ras Kienyeji Man
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Rank: Member Joined: 8/15/2015 Posts: 817
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so they are now saying the backups were the ones that failed! looks like they never tested their backups and you know if you donot test your backup you donot have a backup in the first place.hope CA can take this logic and punish safcom.am sure safaricom are heavy on huawei (Chinese) hardware and software so put that in the mix.
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Rank: Veteran Joined: 7/5/2010 Posts: 2,061 Location: Nairobi
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[quote=Cornelius Vanderbilt]so they are now saying the backups were the ones that failed! looks like they never tested their backups and you know if you donot test your backup you donot have a backup in the first place.hope CA can take this logic and punish safcom.am sure safaricom are heavy on huawei (Chinese) hardware and software so put that in the mix.
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Backups do fail, even when you test them regularly ...Murphy's law. The thing is you are supoosed to have a backup to the backup...some call it disaster recovery...but it is expensive having all these redundancies, even blue chips cut corners considering cost and that capacity sits idle during normal times. Not trying to defend safcom or minimize the scale of damage done to the economy, just talking as a techie who has lived through these sorts of issues.
On another front, CA requiring an expansive explanation is pointless. They should stick to monitoring and enforcing SLAs. Safcom can spin any old story they want about what happened, only the troubleshooting engineers know the whole truth...even Collymore himself could have been served a massaged and spinned story by the techs, smoothing out the very worst of it..or even outright lies..what is he going to do, argue with experts over engineering technicals?
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Rank: Member Joined: 12/27/2015 Posts: 130
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[quote=quicksand][quote=Cornelius Vanderbilt]so they are now saying the backups were the ones that failed! looks like they never tested their backups and you know if you donot test your backup you donot have a backup in the first place.hope CA can take this logic and punish safcom.am sure safaricom are heavy on huawei (Chinese) hardware and software so put that in the mix.
[/quote]
Backups do fail, even when you test them regularly ...Murphy's law. The thing is you are supoosed to have a backup to the backup...some call it disaster recovery...but it is expensive having all these redundancies, even blue chips cut corners considering cost and that capacity sits idle during normal times. Not trying to defend safcom or minimize the scale of damage done to the economy, just talking as a techie who has lived through these sorts of issues.
On another front, CA requiring an expansive explanation is pointless. They should stick to monitoring and enforcing SLAs. Safcom can spin any old story they want about what happened, only the troubleshooting engineers know the whole truth...even Collymore himself could have been served a massaged and spinned story by the techs, smoothing out the very worst of it..or even outright lies..what is he going to do, argue with experts over engineering technicals?[/quote]
Hapo I agree, backups fail. These CEO's will always give the best explanation given by the techies even if it is not the truth.
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