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Safaricom should sue CCK..period.
mlefu
#51 Posted : Wednesday, May 05, 2010 9:10:02 AM
Rank: Elder

Joined: 2/11/2007
Posts: 1,680
Location: nairobi
safaricom is a consistent company..i have tried to move to other providers when they introduce "loss making" tariffs but eventually i run back to my safaricom...what the small players need to do is increase their tariffs, make profit to avoid having to contribute to pay for an advertLaughing out loudly , pay their staff and have enough to finance an idea if at all they ever come-up with one. if the french cant make profits....BoltApplause , if Pain cant make profits....BoltApplause ..i still don't know how YU operates.
the small operators are way too cheap to make profits..orange 1 bob p/m is just plain stupidity.
truly Kenyan..niko na safaricom
AmHere
#52 Posted : Wednesday, May 05, 2010 9:23:01 AM
Rank: Member

Joined: 7/7/2009
Posts: 93
masukuma wrote:
the world is not a fair place, just ask Microsoft who were penalized for innovation. when you grow to big attacks will be launched on you. What safCON should do is fight this in court (for as long as it can) just as Microsoft did.


Microsoft had to pay Euro 1.5B in penalties and still eventually toed the line.
mkatenusu
#53 Posted : Wednesday, May 05, 2010 9:30:01 AM
Rank: New-farer

Joined: 12/3/2009
Posts: 4
Location: kenya
@mlefu, if you are hopping to buy a plot with profits from safaricom shares forget it. Stick to selling second hand tyers
Djinn
#54 Posted : Wednesday, May 05, 2010 9:31:47 AM
Rank: Elder

Joined: 11/13/2008
Posts: 1,565
@mlefu et al siding with Safaricom (and please excuse me for not reading through the many posts) but CCK is right. I suspect some (investors in SCOM sahres) are coming from the point of view that the operator will be hard hit thus affecting their investments.

However, CCK (and the smaller operators) have a valid point. Its no more different than the anti-trust suits leveled against against Microsoft in some countries.

1 - Safaricom owing to disproportionate interconnection tariffs, knowing that it holds 80% market share, LOCKS in its subscribers. lets forget about the issue of wanting to retain your same number - look beyond that. Look at your address book - nine out of 10 numbers are Safaricom numbers - so you chose to stay because should you move - it will cost more to call nine out of 10 Safaricom numbers.

2 - Cross subsidies - given that it has 80% of the voice market, it can use that as an advantage to offer extremely low data rates, making it uncompetitive (and sometimes financial impossible) for other operators to offer even the same prices.

3 - This part is not really covered in this new piece of legislation but has to do with consumer protection (and the reason we need mobile number portability) - quality of service vis a vis prices charged. SCOM has raked in millions by offering mediocre service - no more different than the lucrative matatu sector that makes billions yet thrives most of the time outside the confines of exiting laws (including the constitution when it comes to your rights as a consumer, a human being, etc).

I'd like to ask the SCOM users a few questions

1 - Does Super Ongea really work? Whats the lowest rate you have enjoyed during your normal usage hours (I do not mean at 3am on Monday)
2 - For prepaid - can you dial 100 and get though? SCOM said they had opened up a state of the art call centre - did they really?
3 - Quality of service (and this has to do both with Super Ongea Tariff and cross subsidies) - the see-saw tariff is meant to let users enjoy a lower tariff when the network is not so congested - as it were, your answer to #1 itself should tell you the network is constantly congested therefore, quality of service remains low.

My two zloties


Djinn
#55 Posted : Wednesday, May 05, 2010 9:55:26 AM
Rank: Elder

Joined: 11/13/2008
Posts: 1,565
mukiha wrote:
Two fundamental points are being missed:
1] Telecommunications are not a basic human right! They are neither a matter of life and death. Thus consumers of the service do not need price protection. They can vote with their feet by simply choosing to stay without the service!

2] Safaricom was the THIRD telephone company to enter the Kenyan market [after Telkom and Kencell]. They fought a very serious battle for marketshare and in three years time the took position 1. After that they did not relax and celebrate - no, they continued fighting and now are the undisputed market leader with about double what all the other players have [combined!!].

SCOM did not get to that position as a result of government protection [as is the case with KenGen, for example]. They faught an open battle and won. The losers, especially Telkom and Zain, cannot now wake up and start crying. If they think the battle is too tough, they should just close shop and go home. Isn't that what Castle, Spreme, Barnnets, Stutterfords etc did?


2) It was not technically the third - it existed as a mobile subsidiary of Telkom kenya (they were based at Extelecoms House, Haile Sellasie). They had SOME market share abt 9000 subscribers as of the time Kencell were licenced. THE KCA of 1998 paved way for the commercialisation of TKL.

No government protection ? Hmmm....we should all recall that mysterious 5% and also that CCK has not had teeth for quite a while, esp under certain DG's who I will not name but who were as straight as mosquito coils. No, pls Mukiha do NOT say SCOM has not been sheltered. Don't go there!
AmHere
#56 Posted : Wednesday, May 05, 2010 10:04:20 AM
Rank: Member

Joined: 7/7/2009
Posts: 93
AmHere wrote:
Microsoft had to pay Euro 1.5B in penalties and still eventually toed the line.


And they are still making good profits and have maintained market dominance. I dont think you should have a free market where monitoring of anti-competitive business practices is absent.
mukiha
#57 Posted : Wednesday, May 05, 2010 10:18:20 AM
Rank: Elder

Joined: 6/27/2008
Posts: 4,114
I can never understand why people stick to SCOM for voice - it has always been the most expensive (since inception) and most unreliable service provider (even worse than the old Telkom on some counts, e.g., network failures and call centre response times).

@djinn: Protection? Lets go there: give specific instances.
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
mlefu
#58 Posted : Wednesday, May 05, 2010 10:19:00 AM
Rank: Elder

Joined: 2/11/2007
Posts: 1,680
Location: nairobi
safaricom is the largest listed company, they make profits because they offer services that are appreciated by 17+ million kenyans, a scenario where the small "loss making "operators force the rules and are effected, safcom profits dropsSad ..the name might be a junk stock..let me add..a junk stock that can "junk" the entire NSE..

checking call rates in other countries and surely none operates as unprofessional as our small players.
Manja Investor
#59 Posted : Wednesday, May 05, 2010 10:53:34 AM
Rank: Member

Joined: 11/13/2008
Posts: 87
Truth be told _ Mukiha,etal Safcom has the best in terms of customer service.And these restrictions the small anti- innovative/creative palyers want introduced are not fair.

Even though introduced safcom will still make profits and they still will make loses!!

To hell with them.I am a proud safcom shareholder and a happy customer for that matter
mukiha
#60 Posted : Wednesday, May 05, 2010 11:08:44 AM
Rank: Elder

Joined: 6/27/2008
Posts: 4,114
@Manja: I am a SCOM shareholder. Wouldn't accept Zain/Orange/Yu shares even if they were offered free of charge [who wants worthless entries in the CDCS statement?]

However, I use Zain voice, Orange internet and SCOM money transfer. I find SCOM voice and data too expensive. I gave a dormant Yu connection - cheap but limited coverage [ama wame-improve?]

BTW: I DO NOT support the new rules.
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
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