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littledove
#51 Posted : Friday, December 19, 2014 1:01:49 PM
Rank: Veteran

Joined: 7/1/2014
Posts: 927
Location: sky
anybody experiencing problem with their online trading system, im unable to log in for 2 days, they are also not answering the calls
There are only two emotions in the stock market, fear and hope. The problem is, you hope when you should fear and fear when you should hope
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Othelo
#52 Posted : Friday, December 19, 2014 1:05:05 PM
Rank: User

Joined: 1/20/2014
Posts: 3,528
littledove wrote:
anybody experiencing problem with their online trading system, im unable to log in for 2 days, they are also not answering the calls

Retrechment so still re-organising
Formal education will make you a living. Self-education will make you a fortune - Jim Rohn.
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koxwex
#53 Posted : Friday, December 19, 2014 1:49:26 PM
Rank: New-farer

Joined: 9/12/2014
Posts: 22
Location: Nairobi
Othelo wrote:
littledove wrote:
anybody experiencing problem with their online trading system, im unable to log in for 2 days, they are also not answering the calls

Retrechment so still re-organising






u are not alone and the usual story system ziko down. The coincidence with retrenchment maybe a go slow let me not speculate.Applause
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shrewdinvestor
#54 Posted : Tuesday, January 06, 2015 1:10:41 PM
Rank: Member

Joined: 9/12/2014
Posts: 120
Location: Nyali
GhettoMafia wrote:
Kingdom Securities that bought out Bob Mathews is still not up to the act - confusions that reigned at Bob Mathews are still the order of the day. 100% of the staff inherited from Bob Mathews have taken their ill attitude to this Co-op Bank owned outfit e.g I went to make a few enquiries,and had the cash for buying,but the way I was attended to - I walked out and went straight to a broker I have dealt with before and is very serious with the buying and selling,placed my huge order,and that was it. For me,Kingdom Securities still remains Bob Mathews until they bring their act together. Any opinions like mine?


Money Is Power

This is very true,Imagine their Online Share Trading platform has been down since December,and nobody seems to care.I think these guys are not serious with their work!They do not understand that we have other very BETTER Options!
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littledove
#55 Posted : Tuesday, January 06, 2015 2:16:56 PM
Rank: Veteran

Joined: 7/1/2014
Posts: 927
Location: sky
shrewdinvestor wrote:
GhettoMafia wrote:
Kingdom Securities that bought out Bob Mathews is still not up to the act - confusions that reigned at Bob Mathews are still the order of the day. 100% of the staff inherited from Bob Mathews have taken their ill attitude to this Co-op Bank owned outfit e.g I went to make a few enquiries,and had the cash for buying,but the way I was attended to - I walked out and went straight to a broker I have dealt with before and is very serious with the buying and selling,placed my huge order,and that was it. For me,Kingdom Securities still remains Bob Mathews until they bring their act together. Any opinions like mine?


Money Is Power

This is very true,Imagine their Online Share Trading platform has been down since December,and nobody seems to care.I think these guys are not serious with their work!They do not understand that we have other very BETTER Options!

worse still they dont answer calls, neither do they reply to emails. i really sympathise with my self and others who rely on their online trading, incase of market volatility, ie shares tanking with speed it will be like a horror movie to us!! im just thinking of the next best option
There are only two emotions in the stock market, fear and hope. The problem is, you hope when you should fear and fear when you should hope
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shrewdinvestor
#56 Posted : Tuesday, January 06, 2015 2:26:20 PM
Rank: Member

Joined: 9/12/2014
Posts: 120
Location: Nyali
I am also weighing transferring all my securities to other brokers.I could have made a killing on year end when the market rallied.But their inefficiencies made the opportunity pass just like that.I do not know what we should do to these guys.They behave as if they are a monopoly!
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Akenyan2014
#57 Posted : Tuesday, January 06, 2015 2:53:13 PM
Rank: Member

Joined: 5/6/2014
Posts: 268
Location: Nairobi, Kenya
Pesa Nane wrote:
goodlord2 wrote:
goodlord2 wrote:
@akenyan2014 ...pliz fill me in on how one can make a payment request and actually be paid on the sbg ost platform. thanks in advance


Login the ITrader. Open the 'Payment Request' link and fill in the details. Remember to select Cheque / RTGS / EFT and Click confirm.

Drool



The last time I tried that function, SBG did not act on my request, they said they do not accept it yet,, I think it is because they need their scanned request form and identification documents in order to process payment requests.

Just fill up the form, scan it, scan ID/passport and send it them on email.
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Shak
#58 Posted : Tuesday, September 13, 2016 6:28:36 PM
Rank: Elder

Joined: 2/22/2009
Posts: 2,449
Location: Africa
Has anyone tried I and M bank for trading securities? I'm tired of SBG. You have to keep calling to get updates and follow up on orders.
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Impunity
#59 Posted : Tuesday, September 13, 2016 7:05:42 PM
Rank: Elder

Joined: 3/2/2009
Posts: 26,331
Location: Masada
Shak wrote:
Has anyone tried I and M bank for trading securities? I'm tired of SBG. You have to keep calling to get updates and follow up on orders.


Have you been using their online platform?
To me its good.

SBG site is better but their response to calls/emails is a kin to waiting for milk drop after caressing the tits of a mosquito!
Portfolio: Sold
You know you've made it when you get a parking space for your yatcht.
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  | | Edit by user: Tuesday, September 13, 2016 7:06 PM | Reason: Not specified
Shak
#60 Posted : Tuesday, September 13, 2016 7:40:49 PM
Rank: Elder

Joined: 2/22/2009
Posts: 2,449
Location: Africa
Impunity wrote:
Shak wrote:
Has anyone tried I and M bank for trading securities? I'm tired of SBG. You have to keep calling to get updates and follow up on orders.


Have you been using their online platform?
To me its good.

SBG site is better but their response to calls/emails is a kin to waiting for milk drop after caressing the tits of a mosquito!

I haven't tried the online platform. They say you have to send scanned orders through email for them to be effected. Then you have to keep calling the specific agent who received the order to inquire on execution. If not you dont get any feedback.It's getting tiring
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