And some banks are employing babies as tellers nowadays - I guess it is on contract. I visited one and had a problem believing some of the tellers were above 18. Others take students on attachment and put them in the banking hall pap! Probably after a day of training.

I hate when some kid tries to tell me something I have been doing all along is not possible and even argues with me trying to explain to me why it is not possible. I try to school the fellow but his crammed theory can't allow him to understand. He argues till a more experienced employee intervenes.

Some idiot on attachment once told me it is not possible to apply for extra shares than allocated in a rights issue. I argued with him for some time and he could not hear any of it. I went to the extent of showing him the section on the form where you indicate the number of extra shares you are applying for and he told me they probably meant I should buy those extra shares from the open market at current market prices!!! I almost slapped the day light out of him!

MaichBlack that kids ego of being a "banker " won't let him/her accept that a non banker can school a banker . .been there long time and I know . Though iv heard good things about the Chase cum kcb bank tellers and their customer service . I really want to go get that experience . Can't wait for august

Your thought are in the right direction. Loading kcb culture on that of chase Will bear no fruit

Chase culture was hollow: Sleeping with the boss isn't a long-term strategy.

I think its good to give credit where its due.

There was a culture that shaped people in a certain way.A culture that grew in both men and women.It banking circles it was easy to pick out a chaser based on how they carried themselves around.Dressing,talking,mannersisms etc

That women wore short skirts and slept with bosses is not unique to Chase.True some(maybe 100/1000) women slept with bosses and consequently moved up career/salary wise.Yes some women wore micro mini skirts that attracted men clientele to the bank:- meaning they achieved their goal at that point.They had targets to meet and if a micro skirt will bring that client,whats wrong with that?And by the way its not like they dressed like K/street langas. They were above the knee skirts and body hugging but not necessarily indecent.

But I think the good culture we are talking about is the one that helped business grow.Exceptional customer service,service with a smile,prompt feedback,going an extra mile to make things happen for you the customer.That water and sweets in the banking hall were small items but made a big difference.

@Etitheri you said it. That is what the customer saw and chose to buy in chase

But of course trust is the unwritten first rule.

So you imagine UNSACCO & STRATHMORE deposited the reported millions based on skirts.Skirts could only go so far the rest was covered by the product offering and the good customer service.

@enyani reading does not finish the eyes. I said banks not cars cars

That is what the boss DJ likes, hot mamas everywhere

Obviously he's been reading my fear on wazua.

These fellows who say that good banks are supposed to be dirty, sad, dark and miserable places need to stop lying kidogo.

Which school of economic thought is that one? Have they ever gone to a Bank of America and seen it dirty? And with long lines for no particular reason other than the tellers have gone for lunch break and their coat is on the desk.

Come on people...Dirty banks don't mean they are safe banks. After all that KCB bank is the same one that was saved a few years ago by my tax dollar. Let's not even speak about the other boring NBK which Othelo has been dumping shares around here.

Ati a dark bank is where you go keep your money.... Has anyone gone to the equity branch on Mombasa road opposite zuku? I could have sworn I was in a morgue. People are so scared of going to that place in case they are mugged inside the dark brown branch.