Some colonial era banks will be extinct in Kenya in a few years.

Without naming names:-

1. Banks that require you to file 100 pages of documentation before you can open an account;

2. Banks that will not let a third party deposit a cheque into your account, unless the third party is your agent;
Forget colonial banks. KCB effed me over on this. Wasted my time. Last year, I personally deposited a chq into an account. This year one branch said no & the (junior) manager was rude to me. Said he is the final authority. Then I sent my jamaa to another branch down the road. It was accepted. No drama. Same account. Same amount. Same payer. Different shit. Jua Kali bank.

3. Banks that treat you like you are a bother rather than their customer;
I don't know about colonial banks but KCB does the same.

4. Banks that pay 0.5% per annum as interest on savings account;

If you know such banks, take your business elsewhere and avoid investing in their shares. That might be different. Apples to Apples. I didn't buy SafCom shares partly coz I thought the awful service [dropped calls, crazy high charges for calls and data, etc] would kill it. It didn't. It made more money!

Kcb said they will list me on crb after i paid 510 for a mpesa kcb loan of 509.64 and said i had a balance of 0.06,
In short i overpaid