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ZUKU - Kenya's worst run company. Avoid at all costs!
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junior121121
#121 Posted : Saturday, November 14, 2015 10:42:58 AM
Rank: New-farer


Joined: 11/9/2015
Posts: 56
Hmhhh - when did this start? There is no info on how they categorize a heavy user. Servic keeps getting worse and they are not interested in rebating the periods you do not have the service
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4eva eva
#122 Posted : Saturday, November 14, 2015 11:37:53 AM
Rank: New-farer


Joined: 11/3/2015
Posts: 45
Location: Mombatha
I think some of these services in Kenya like Zuku, dstv are pricey coz of economics of scale, wenye nchi ndio wanaeza afford
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Cornelius Vanderbilt
#123 Posted : Saturday, November 14, 2015 2:35:18 PM
Rank: Member


Joined: 8/15/2015
Posts: 817
if there's any throttling which is purposefully reducing subscriber speed.then guys in the below thread should be the ones making the loudest noise not you with your few tweets per days and a facebook poke . Laughing out loudly Laughing out loudly Laughing out loudly

http://www.wazua.co.ke/f...aspx?g=posts&t=32625
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eraldus
#124 Posted : Thursday, January 07, 2016 9:53:18 PM
Rank: Hello


Joined: 1/7/2016
Posts: 6
Location: nairobi
hello

so about ZUKU i upgraded to 20 same Sh.....t
50....Sh...t cant do anything when some1else in my house
surfing or watch YouTube with a 50 package
SO what happened with this provider ?

they told me i could play online game or and use hamachi and tunngle
BUT iTS NOT possible with 50 DS and 5 US ??????
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bird_man
#125 Posted : Thursday, January 07, 2016 10:56:37 PM
Rank: Veteran


Joined: 11/2/2006
Posts: 1,206
Location: Nairobi
eraldus wrote:
hello

so about ZUKU i upgraded to 20 same Sh.....t
50....Sh...t cant do anything when some1else in my house
surfing or watch YouTube with a 50 package
SO what happened with this provider ?

they told me i could play online game or and use hamachi and tunngle
BUT iTS NOT possible with 50 DS and 5 US ??????

Haha.Im streaming Kodi and Netflix with only 10Mbos.Make sure your kids or neighbours aint using it to download xxxx!:)
Formally employed people often live their employers' dream & forget about their own.
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alma1
#126 Posted : Thursday, January 07, 2016 10:59:07 PM
Rank: Elder


Joined: 9/19/2015
Posts: 2,871
Location: hapo
bird_man wrote:
eraldus wrote:
hello

so about ZUKU i upgraded to 20 same Sh.....t
50....Sh...t cant do anything when some1else in my house
surfing or watch YouTube with a 50 package
SO what happened with this provider ?

they told me i could play online game or and use hamachi and tunngle
BUT iTS NOT possible with 50 DS and 5 US ??????

Haha.Im streaming Kodi and Netflix with only 10Mbos.Make sure your kids or neighbours aint using it to download xxxx!:)


that was a safaricom guy. only 1 post. Laughing out loudly Laughing out loudly Laughing out loudly
Thieves are not good people. Tumeelewana?
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eraldus
#127 Posted : Monday, January 11, 2016 9:43:17 AM
Rank: Hello


Joined: 1/7/2016
Posts: 6
Location: nairobi
So first I'm only one using the line
You sure you know about tunngle and hamachi
About online gaming like eq2
Please tell me more.... I called them many time and finally last week
Someone called me back and told me they can't do nothing
Waiting your feedback
Ty
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Cornelius Vanderbilt
#128 Posted : Monday, January 11, 2016 3:35:02 PM
Rank: Member


Joined: 8/15/2015
Posts: 817
eraldus wrote:
So first I'm only one using the line
You sure you know about tunngle and hamachi
About online gaming like eq2
Please tell me more.... I called them many time and finally last week
Someone called me back and told me they can't do nothing
Waiting your feedback
Ty


people are using zuku very well to play online games.ask them to do some port forward for you or something like that.you might be dealing with an illiterate technician. lol. you can also join their forum.it helps

www.facebook.com/ZukuOfficial/?refid=13

you donot need 50mbps to play online games.10mbps is enough just make sure your pings are good at ALL costs
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eraldus
#129 Posted : Thursday, January 14, 2016 10:49:18 AM
Rank: Hello


Joined: 1/7/2016
Posts: 6
Location: nairobi
hi ty for your reply

i called them they made many tests but finally after months
2 guys called me and they said its not possible so i dont andertsnd

they changed my modem and cable
cheked the signal

on my side i tried everything
upnp
forward port
tried on 3 different PCs

but same things

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eraldus
#130 Posted : Thursday, January 14, 2016 11:13:19 AM
Rank: Hello


Joined: 1/7/2016
Posts: 6
Location: nairobi
oh forgot to say when i can play online gaming its only 8 am to 11 am sometimes 10 am and not possible to use hamachi and tunngle i have 300+ ms

ty
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mkenyan
#131 Posted : Thursday, January 14, 2016 1:54:42 PM
Rank: Veteran


Joined: 4/1/2009
Posts: 1,883
eraldus wrote:
oh forgot to say when i can play online gaming its only 8 am to 11 am sometimes 10 am and not possible to use hamachi and tunngle i have 300+ ms

ty

what are all these online game stories you keep on whining about? if you can't get your isp to sort it out go join sportpesa or something and play their game.
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Swenani
#132 Posted : Thursday, January 14, 2016 2:05:37 PM
Rank: User


Joined: 8/15/2013
Posts: 13,237
Location: Vacuum
mkenyan wrote:
eraldus wrote:
oh forgot to say when i can play online gaming its only 8 am to 11 am sometimes 10 am and not possible to use hamachi and tunngle i have 300+ ms

ty

what are all these online game stories you keep on whining about? if you can't get your isp to sort it out go join sportpesa or something and play their game.

Laughing out loudly Laughing out loudly Laughing out loudly Laughing out loudly Laughing out loudly
If Obiero did it, Who Am I?
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Cornelius Vanderbilt
#133 Posted : Friday, January 15, 2016 2:30:19 AM
Rank: Member


Joined: 8/15/2015
Posts: 817
mkenyan wrote:
eraldus wrote:
oh forgot to say when i can play online gaming its only 8 am to 11 am sometimes 10 am and not possible to use hamachi and tunngle i have 300+ ms

ty

what are all these online game stories you keep on whining about? if you can't get your isp to sort it out go join sportpesa or something and play their game.


lol
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Othelo
#134 Posted : Friday, January 15, 2016 2:03:36 PM
Rank: User


Joined: 1/20/2014
Posts: 3,528
Swenani wrote:
mkenyan wrote:
eraldus wrote:
oh forgot to say when i can play online gaming its only 8 am to 11 am sometimes 10 am and not possible to use hamachi and tunngle i have 300+ ms

ty

what are all these online game stories you keep on whining about? if you can't get your isp to sort it out go join sportpesa or something and play their game.

Laughing out loudly Laughing out loudly Laughing out loudly Laughing out loudly Laughing out loudly

Laughing out loudly Laughing out loudly Laughing out loudly Laughing out loudly Laughing out loudly Laughing out loudly
Formal education will make you a living. Self-education will make you a fortune - Jim Rohn.
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eraldus
#135 Posted : Saturday, January 16, 2016 12:31:34 AM
Rank: Hello


Joined: 1/7/2016
Posts: 6
Location: nairobi
So useless
Stop to play sportpesa and go to google to get more useful answers 😜
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eraldus
#136 Posted : Wednesday, January 20, 2016 3:38:30 PM
Rank: Hello


Joined: 1/7/2016
Posts: 6
Location: nairobi
so simple to put those smileys
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KulaRaha
#137 Posted : Wednesday, January 20, 2016 6:09:03 PM
Rank: Elder


Joined: 7/26/2007
Posts: 6,514
Zuku is now raising subs while conning us that bandwith will increase.

The new rates for the R packages are:
. Premium R10 - 10mbps (currently 4299..new price 4799/-..new bandwidth =15mbps)
.Premium R20 - 20mbps (currently 5499..new price 5799/-..new bandwidth =30mbps)
. Premium R50 - 10mbps (currently 9999..new price 10,499/-..new bandwidth =60mbps)
These R packages include over 100 TV channels.
For the below packages,standard TV channels are 60 in total while the other TV channels are available on a buy through package of either 499/= classic or 999/= premium.
. Infinite 10mbps (currently 4099..new price 4499/-..new bandwidth =15mbps)
. (Infinite 20mbps ( currently 5299..new price 5599/-..new bandwidth =30mbps)
. Infinite 50mbps (currently 9799/-..new price 9999/-..new bandwidth=60mbps.).
Business opportunities are like buses,there's always another one coming
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Cornelius Vanderbilt
#138 Posted : Wednesday, January 20, 2016 9:06:48 PM
Rank: Member


Joined: 8/15/2015
Posts: 817
KulaRaha wrote:
Zuku is now raising subs while conning us that bandwith will increase.

The new rates for the R packages are:
. Premium R10 - 10mbps (currently 4299..new price 4799/-..new bandwidth =15mbps)
.Premium R20 - 20mbps (currently 5499..new price 5799/-..new bandwidth =30mbps)
. Premium R50 - 10mbps (currently 9999..new price 10,499/-..new bandwidth =60mbps)
These R packages include over 100 TV channels.
For the below packages,standard TV channels are 60 in total while the other TV channels are available on a buy through package of either 499/= classic or 999/= premium.
. Infinite 10mbps (currently 4099..new price 4499/-..new bandwidth =15mbps)
. (Infinite 20mbps ( currently 5299..new price 5599/-..new bandwidth =30mbps)
. Infinite 50mbps (currently 9799/-..new price 9999/-..new bandwidth=60mbps.).



their upload speed is just ridiculous very very low.it should be atleast half the download speed offered for the different packages.I guess they donot want people doing allot online.Until the improve on the upload speed indeed this download speed increase is just a con game
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MunyaoTrader
#139 Posted : Thursday, January 21, 2016 9:54:37 AM
Rank: New-farer


Joined: 6/5/2010
Posts: 30
Location: Nairobi
ZUKU content needs improving and but one thing i can say is this......they have just about the best call centre services or assistance that i have ever experienced in Kenya.
Regarding the other issues, i cannot comment because i travel alot and my family are the ones using their services.
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Cornelius Vanderbilt
#140 Posted : Monday, February 08, 2016 5:01:44 PM
Rank: Member


Joined: 8/15/2015
Posts: 817
so this zuku thinks the competition is asleep.i bet the read this tweet and decided to jackup their prices
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