I wouldn't want to be white or whatever its called for the life of me, and am proud to be called African. me and you know what nigga means and we cant even pretend to believe it means "African" in a nice way. Call me black, it is alright. I am and I am happy with it. but just don't use derogatory words on me, that's all.

@Impunity, heshimu @Wendz tafadhali. Be polite and put your opinions across in a less abrasive manner.

Time to be coldly objective and logical .....The truth is, if you sued ArtCaffe for racism and/or discrimination, you wouldn't succeed.
They do not bar you at the door neither is it a criminal offense for workers of an establishment to ignore you. So you stroll in, sit, and perhaps 35 minutes
down the line a waiter will take your order, leave you to steam for another 45 minutes before your order is delivered.
You will shout yourself hoarse about the ignominy of it all, but no crime done, not one you can prove in any court on this land anyway. If you were foolish enough
to try, the case would be easily swatted away with simple defenses such as these "being hard economic times and therefore not enough for personnel to provide the service you would like".

What people experience here is contempt, discourtesy and disrespect. For these slights, there is no recourse, other than to take your money elsewhere and bitch in
social media; and social media bitching clearly appears not to have any effect. Business at ArtCaffe continues apace. It is OK to complain and make others aware of your plight, but visiting repeatedly is a sign of a weak internal constitution.
Mistreatment of customers is a widespread thing in Kenya - and it is not based on race only. But we find fiery voices only if there are links to white ownership/management which I find amusing.
We are slaves to trends and fashion, so much that we insist on giving money to businesses that insult and humiliate us so as to be 'with it'.
Just don't go to ArtCaffe. Have some self-respect. You may have money but those people don't want your money, why humiliate yourself?

of course we will never agree on this - you have been trained... you know your place... good for you! I have not....

yeah....i guess we are the naive ones! good for you!

I first read this in Wazua somewhere, and caught up with the book later, about a Jewish prisoner of war at a Nazi concentration camp. He learnt, with nothing left to live for, save for the 'meaning of life', that German masters were not necessarily bad nor Jewish prisoners automatically good. And surmised:

The answer in my view is decency:
- it is decent for a Guest to leave a generous tip for a waiter who has a back-breaking shift in a tough job
- it is decent for a Waiter to serve even the most difficult guest well regardless of appreciation
- it is decent for a Guest to overlook a slight when it comes from a young prejudiced waiter
- it is decent for a Waiter to accept correction when they realise their bias

mnaendanga huko kufanya nini?

Good question. When I went to Uni in the US in 1970 ( Yes I am old )I had to work to support myself.Of all the jobs available, the best ones were in bars & restaurants. I found a job in a place that had a lot of international guests.This was GREAT, as Americans did not have a clue about the outside world. I worked for NO pay, just tips - and I was clearing about $20 per night after expenses. I got extra tips as I could relate to most of the international guests,and talk about soccer, cricket, rugby etc. which my fellow workers had no idea about.

there are hotels that discourage tipping simply because we only see one end of the whole cycle that is responsible for making that lovely dish. There are kitchen staff as well in the mix. I think that is why some have introduced a service charge that will be gawanywad to all staff at the end of the year - this makes sense.