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Safaricom postpaid vs prepaid
Rank: Elder Joined: 9/23/2009 Posts: 8,083 Location: Enk are Nyirobi
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Life is short. Live passionately.
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Rank: Veteran Joined: 11/15/2013 Posts: 1,977 Location: Here
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It is official now, our bundles will expire 2036! LINK: Request your balance you see how long it is like a bank statement. Everybody STEALS, a THIEF is one who's CAUGHT stealing something of LITTLE VALUE. !!!
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Rank: Elder Joined: 7/22/2009 Posts: 7,452
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Funny story @Boris - The business guys in Safaricom decided last year that the bundles should expire in May this year. Problem, they didn't tell the customer relationships department!!! The rest is history. A good example of effects of communication breakdown in an organisation. There is a free MBA thesis for anyone interested!!! Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
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Rank: Elder Joined: 7/22/2009 Posts: 7,452
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Del. Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
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Rank: Elder Joined: 7/22/2009 Posts: 7,452
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Boris Boyka wrote:It is official now, our bundles will expire 2036!
LINK: Request your balance you see how long it is like a bank statement. Let's keep them till then just to piss them off!!!  They carry forward the bundles every year as liabilities on the balance sheet. My sister in law was totally pissed off! She had more than 8,000 minutes (before the May ones were added)! She was saying "The police keep patrolling looking for thugs yet the major thugs are along Waiyaki Way!" Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
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Rank: Veteran Joined: 11/15/2013 Posts: 1,977 Location: Here
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Rank: Veteran Joined: 11/15/2013 Posts: 1,977 Location: Here
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MaichBlack wrote:Funny story @Boris - The business guys in Safaricom decided last year that the bundles should expire in May this year. Problem, they didn't tell the customer relationships department!!! The rest is history.
A good example of effects of communication breakdown in an organisation.
There is a free MBA thesis for anyone interested!!! Funny indeed! A large elaborate communications firm has internal communications breakdown. I remember calling customer care several times to inquire and even told them that they need to give at least 3 Months notice for consumers to adjust. But their thuggery nature combined with greed ranover their minds...Let them pay for it! Everybody STEALS, a THIEF is one who's CAUGHT stealing something of LITTLE VALUE. !!!
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Rank: Member Joined: 2/16/2013 Posts: 123 Location: MSA
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MaichBlack wrote:Boris Boyka wrote:It is official now, our bundles will expire 2036!
LINK: Request your balance you see how long it is like a bank statement. Let's keep them till then just to piss them off!!! They carry forward the bundles every year as liabilities on the balance sheet. My sister in law was totally pissed off! She had more than 8,000 minutes (before the May ones were added)! She was saying "The police keep patrolling looking for thugs yet the major thugs are along Waiyaki Way!" Funny about "Waiyaki Way thugs" I have over 41,000 mins, it would have taken over 28 days to have made calls continuously to get them exhausted! I think Safcom is taking the consumer for granted. Timely advice is as lovely as golden apples in a silver basket. Proverbs 25:11
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Rank: Elder Joined: 9/15/2006 Posts: 3,905
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Alright yo subscribers, after the demise of Karibu postpaid, the next chapter is called Safaricom Advantage Plus - yes, everything goes to zilch every 30 days. Well, you also get: - Priority assistance at all Safaricom shops - Platinum club membership - Free Mi-Fi Router for the first 1000 customers - Free 4G SIM Card - Priority access to customer care line 200 Minimum spend, 3,000/- per month http://www.safaricom.co.ke/pers...l/postpay/advantage-plus
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Rank: Elder Joined: 12/17/2009 Posts: 3,583 Location: Kenya
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muganda wrote:Alright yo subscribers, after the demise of Karibu postpaid, the next chapter is called Safaricom Advantage Plus - yes, everything goes to zilch every 30 days. Well, you also get: - Priority assistance at all Safaricom shops - Platinum club membership - Free Mi-Fi Router for the first 1000 customers - Free 4G SIM Card - Priority access to customer care line 200 Minimum spend, 3,000/- per month http://www.safaricom.co.ke/pers...l/postpay/advantage-plus Interesting, I wonder if its just the business strategy division at safcom doing their job ama its pressure from UnlimiNET. Lakini safcom is such a reactive company I would not be surprised if its the pressure that's making them react.
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Rank: Elder Joined: 9/23/2009 Posts: 8,083 Location: Enk are Nyirobi
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nakujua wrote:muganda wrote:Alright yo subscribers, after the demise of Karibu postpaid, the next chapter is called Safaricom Advantage Plus - yes, everything goes to zilch every 30 days. Well, you also get: - Priority assistance at all Safaricom shops - Platinum club membership - Free Mi-Fi Router for the first 1000 customers - Free 4G SIM Card - Priority access to customer care line 200 Minimum spend, 3,000/- per month http://www.safaricom.co.ke/pers...l/postpay/advantage-plus Interesting, I wonder if its just the business strategy division at safcom doing their job ama its pressure from UnlimiNET. Lakini safcom is such a reactive company I would not be surprised if its the pressure that's making them react. what do you do with 1500 smses per month (you need to send 50 per day) in these days of WhatsApp and FB messenger? Life is short. Live passionately.
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Rank: User Joined: 1/20/2014 Posts: 3,528
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sparkly wrote:nakujua wrote:muganda wrote:Alright yo subscribers, after the demise of Karibu postpaid, the next chapter is called Safaricom Advantage Plus - yes, everything goes to zilch every 30 days. Well, you also get: - Priority assistance at all Safaricom shops - Platinum club membership - Free Mi-Fi Router for the first 1000 customers - Free 4G SIM Card - Priority access to customer care line 200 Minimum spend, 3,000/- per month http://www.safaricom.co.ke/pers...l/postpay/advantage-plus Interesting, I wonder if its just the business strategy division at safcom doing their job ama its pressure from UnlimiNET. Lakini safcom is such a reactive company I would not be surprised if its the pressure that's making them react. what do you do with 1500 smses per month (you need to send 50 per day) in these days of WhatsApp and FB messenger? Kwanza considering the target group.... do they even send smses!!! Formal education will make you a living. Self-education will make you a fortune - Jim Rohn.
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Rank: Member Joined: 1/22/2015 Posts: 682
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muganda wrote:Alright yo subscribers, after the demise of Karibu postpaid, the next chapter is called Safaricom Advantage Plus - yes, everything goes to zilch every 30 days. Well, you also get: - Priority assistance at all Safaricom shops - Platinum club membership - Free Mi-Fi Router for the first 1000 customers - Free 4G SIM Card - Priority access to customer care line 200 Minimum spend, 3,000/- per month http://www.safaricom.co.ke/pers...l/postpay/advantage-plus Karibu post pay came back http://www.safaricom.co....KaribuPostPayBundles.pdf
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