C&P)
Dear Safaricom,
It has been a while since we talked....hope you are doing okay. I know you know I am well. I would like to take this opportunity to thank you for the free 30 shillings you give me everytime I make a phone call, it goes a long way to ensure that bae and I are not stopped by that annoying sound when one is out of airtime. I, however, have one question for you, what happened to me being able to buy internet bundles? Why do you want me to subscribe for the service? Who asked you for free sms? Do you want me to text you back? The reason I'm actually still awake is so that I just use the night bundles thing you give me. Where do you take the expired bundles by the way? Is it used to help purchase the pick ups and houses you generously give us? Because I would totally support you! Dear Safaricom, I want us to play a game called 'imagine.' Imagine buying your favourite whiskey and being told that if you don't drink the same within 24 hours, it would disappear or worse, turn to water....how would you feel? I can only equate your actions to that of having a chips funga whereby, you have to do all you need to do before the break of dawn when she needs to leave so you literally don't sleep. Ain't our relationship deeper than that? Imagine if hotels dictated how long we had to eat the food they served us before they took it away or ATMs dictated how fast you should spend the cash dispensed (this I can hack though). Wouldn't life be sad and hard and depressing and annoying? Yes? That is how I'm currently feeling after you decided to shove the subscription thing down our throats.

Dear safaricom, unlike the rest, I'm not going to threaten that I will move to other networks....noooo! I have put so much time, emotions and work in this relationship to quit but I would like you to imagine and hopefully allow me to purchase internet bundles just like I used to.

Ps. I would like a list of all the single men who won the beautiful houses.....I own a cleaning service company and I'm sure they will find me handy.

Sincerely,

I used to think like @atalaku until i did my maths.

1. Safaricom give you bonus of sh1 for every sh10 you spend. Other bonuses e.g. Supermarket give you sh1 for sh100 spent. Safaricom is better 10 times here. I tried to redeem my Tuskys popints and they kept telling system is down until I misplaced the card. Nowadays I shop more at Uchumi

2. Safaricom give you bonus bundles for free when you buy bundles. In my modem line, I see lots of night bonus, which I can utilize at night. Why would someone get upset for being given free bundles? Just ignore if you don't need. Someone somewhere needs such a gesture

3. Everything has expiry date. I dare you buy medicine from the chemist. You can even buy a lot of bottles in anticipation of price increase in 2016. You can buy bread too. Come back and report to us

Reminds me of the great KPLC rationing of the late 1990s. They'd cut my power at 6am and reconnect it at 11pm!

I wrote them an angry letter asking them to keep their power until the day they can supply it continuously!

Some one at SCOM doesn't get it! If you're going to give your customer something, give it no strings attached! Otherwise don't.

Giving with strings attached just gives you a bad name in return.

what if he works with internet?

Been doing some online exams using night shift

I've rusted a bit in technology and can't think so much nowadays. But is this in bid to curb the recent bundles resale?

Exactly.

Kwanza trying to send 10mb and getting a reply that you have insufficient data bundles when you have over 1gb pisses me off big time.

We buy data with in-house data lines and sambaza to phones to Google on the move. Now have to carry data phone around because I can't sambaza.

let them scrap off the crappy sambaza service if its impossible to transfer at least 100mb.

Making the 19million customers suffer because of a 100 data vendors is nonsense. and were those vendors manufacturing their data, bet they were driving higher data sales by Safaricom.

@kenmac, I think you might be lying there! You cannot sambaza bundles? I can sambaza between my handset and modem lines easily! You think this would happen and you don't see hell breaking loose from all subscribers?

NB: Not being able to sambaza below a certain low limit might be there. I had this issue when I was using prepay line and I was told your active data sessions holds some bytes. They called it resevation by active sessions e.g. wazua page, news page, google page, WhatsApp sessions, twitter, download sessions etc... And when I checked my smartphone, I realized I had many sessions open at the time.

@AlphDoti, please update yourself with the new Safcom rules and regulations on data bundles which strated on Monday this week before you go yapping!!!!!!!!!!

LYING? he might be mistaken, but certainly not lying!