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CFC Stanbic Financial 'lost' my documents
Gordon Gekko
#11 Posted : Thursday, December 17, 2009 7:10:07 AM
Rank: Elder

Joined: 5/27/2008
Posts: 3,760
How come they havent asked me for KYC? The online system seems to have been revived, was able to log in this morning, but wonder if any orders are being processed through it.
wote
#12 Posted : Thursday, December 17, 2009 9:25:49 AM
Rank: Member

Joined: 10/18/2007
Posts: 217
What i found to be utterly stupid is that i used an overseas address when opening the account with them,meaning they know i live abroad.They are now asking for a utility bill, copy of my passport and a bank statement to prove source of income. This can not be the duties of an investment bank, its upto the police to ask for such documentation when they suspect criminal activities. Anyway to cut a long story short, i just transfered my account to Kingdom Securities.
VituVingiSana
#13 Posted : Thursday, December 17, 2009 9:56:29 AM
Rank: Chief

Joined: 1/3/2007
Posts: 18,375
Location: Nairobi
@wote - Ati, bank statement to prove source of income??? I invest my SAVINGS not my 'income'. When was the last time Warren Buffett used his 'income' to buy stocks?
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
VituVingiSana
#14 Posted : Thursday, December 17, 2009 9:58:27 AM
Rank: Chief

Joined: 1/3/2007
Posts: 18,375
Location: Nairobi
Can you imagine giving all this information to CFCSFS??? What if an employee takes all this information (including the bank statement) & sends it the nigerian (or even kenyan) scammer? They can create a fake identity. Sell your stocks, cash your dividends...
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
Mwedi
#15 Posted : Thursday, December 17, 2009 11:39:04 AM
Rank: Member

Joined: 4/30/2007
Posts: 8
Location: Nairobi, Kahawa West
@VituVingiSana You are not alone. I personally took my documents as requested and I was given a document to confirm receipt. A few days later, someone called me from there asking me if I had delivered the required documents. I was not very kind to the caller as I explained that I personally delivered them. That did not stop them from calling again in connection with the documents. Do not ask me what happened after that because they never even bothered to call to tell me wheter they ever found them. Lately I have found that I am unable to access my account to see details or make buy/sell orders. I walked to their office and was told that someone is working on the website. I could not understand why that someone could not think of putting up a flag to inform those concerned that there was "maintenance work in progress" instead of allowing one to log in only to be informed that password is not valid.
shalishali
#16 Posted : Thursday, December 17, 2009 12:03:24 PM
Rank: Member

Joined: 12/15/2009
Posts: 142
Location: Nairobi
What is this KYC stuff? CFC Financial are my brokers and have not asked me for any details/documents.I humbly request someone to please enlighten me on this.
UKITAFUTA UKABILA UTAKUFA BILA!
wote
#17 Posted : Thursday, December 17, 2009 3:05:22 PM
Rank: Member

Joined: 10/18/2007
Posts: 217
@shali KYC am informed by one Mr Nduati means KNOW YOUR CUSTOMER and you are give a deadline which actually is 18th December, 2009 in which you are expected to have submitted personal documentations/data to them.
shalishali
#18 Posted : Thursday, December 17, 2009 6:05:09 PM
Rank: Member

Joined: 12/15/2009
Posts: 142
Location: Nairobi
Thanks wote. Seems I will definately not beat that deadline if they still require more documents from me, I hope their email is working
UKITAFUTA UKABILA UTAKUFA BILA!
nesta
#19 Posted : Friday, December 18, 2009 6:19:27 AM
Rank: Member

Joined: 12/17/2009
Posts: 121
Location: Nairobi
Thanks guys for this info. I've always know CFC life to be quite slow, but i always thought that the stockbroking division was far better
On Christ Alone
willin2learn
#20 Posted : Friday, December 18, 2009 6:23:03 AM
Rank: Veteran

Joined: 2/12/2008
Posts: 1,178
High heavens! and i was just about to walk there. sasa mtu arudi kwenye alikuwa?
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