What i found to be utterly stupid is that i used an overseas address when opening the account with them,meaning they know i live abroad.They are now asking for a utility bill, copy of my passport and a bank statement to prove source of income.
This can not be the duties of an investment bank, its upto the police to ask for such documentation when they suspect criminal activities.
Anyway to cut a long story short, i just transfered my account to Kingdom Securities.