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kplc bill query
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subaru
#1 Posted : Sunday, September 01, 2013 1:38:58 PM
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Joined: 3/15/2010
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Location: nairobie
d'oh! just wondering does the number 5551 and 95551 still work someone wake up kplc
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pleasecallme
#2 Posted : Friday, September 06, 2013 12:16:44 PM
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Joined: 7/14/2011
Posts: 171
You can inquire via mail too they have an auto reply service for this. Send mail to bill@kplc.co.ke with your A/C No. as the subject, nothing in the mail body.
You kill bird...bird dead snake come.
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jerry
#3 Posted : Friday, September 06, 2013 12:48:37 PM
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Joined: 9/29/2006
Posts: 2,570
subaru wrote:
d'oh! just wondering does the number 5551 and 95551 still work someone wake up kplc

I thought CCK rules neccessatated change of 5551 to 95551? So is 95551 active?
The opposite of courage is not cowardice, it's conformity.
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webish
#4 Posted : Wednesday, September 18, 2013 9:35:30 AM
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Joined: 10/19/2009
Posts: 671
Location: Nairobi
jerry wrote:
subaru wrote:
d'oh! just wondering does the number 5551 and 95551 still work someone wake up kplc

I thought CCK rules neccessatated change of 5551 to 95551? So is 95551 active?


yes, not sure this has been effected. And if at all they have, they must have given a grace period etc etc.

Anyway, I have just checked the website. Looks quite organized.. Never knew you could do all these things. I'm also Impressed.

Life is joy, death is peace, but the transition is very difficult.
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webish
#5 Posted : Wednesday, September 18, 2013 9:42:53 AM
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Joined: 10/19/2009
Posts: 671
Location: Nairobi
webish wrote:
jerry wrote:
subaru wrote:
d'oh! just wondering does the number 5551 and 95551 still work someone wake up kplc

I thought CCK rules neccessatated change of 5551 to 95551? So is 95551 active?


yes, not sure this has been effected. And if at all they have, they must have given a grace period etc etc.

Anyway, I have just checked the website. Looks quite organized.. Never knew you could do all these things. I'm also Impressed.


sorry, i actually thought i was replying to this thread HERE

Life is joy, death is peace, but the transition is very difficult.
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Swenani
#6 Posted : Wednesday, September 18, 2013 12:57:25 PM
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Joined: 8/15/2013
Posts: 13,236
Location: Vacuum
subaru wrote:
d'oh! just wondering does the number 5551 and 95551 still work someone wake up kplc


Try them on the following 95551, 0703070707 and 0732 170170
If Obiero did it, Who Am I?
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mukiha
#7 Posted : Wednesday, September 18, 2013 1:54:13 PM
Rank: Elder


Joined: 6/27/2008
Posts: 4,114
For SMS query, send your account number to 95551. You will get it pronto.

For complaints, blackouts and such-like, call 95551. They answer the phone pronto. But don't call from an Airtel line - you'll be charged Sh40 per minute! All other networks charge usual rates

But, shouldn't this be a free-call service? After all, what doe KPLC do with the Sh240 fixed charge?
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
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Gordon Gekko
#8 Posted : Wednesday, January 29, 2014 4:56:08 PM
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Joined: 5/27/2008
Posts: 3,760
Congratulations KPLC!!!! Bills sent by email received today has CONSUMPTION DATA, unlike previous ones that just showed amount due!!!!
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theking
#9 Posted : Wednesday, January 29, 2014 5:21:04 PM
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Joined: 1/25/2010
Posts: 344
Gordon Gekko wrote:
Congratulations KPLC!!!! Bills sent by email received today has CONSUMPTION DATA, unlike previous ones that just showed amount due!!!!


really? sent after email after reading this and it just showed amount only
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dunkang
#10 Posted : Wednesday, January 29, 2014 5:50:55 PM
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Joined: 6/2/2011
Posts: 4,818
Location: -1.2107, 36.8831
theking wrote:
Gordon Gekko wrote:
Congratulations KPLC!!!! Bills sent by email received today has CONSUMPTION DATA, unlike previous ones that just showed amount due!!!!


really? sent after email after reading this and it just showed amount only

You should know people!!!!
Receive with simplicity everything that happens to you.” ― Rashi

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jerry
#11 Posted : Wednesday, January 29, 2014 9:42:24 PM
Rank: Elder


Joined: 9/29/2006
Posts: 2,570
dunkang wrote:
theking wrote:
Gordon Gekko wrote:
Congratulations KPLC!!!! Bills sent by email received today has CONSUMPTION DATA, unlike previous ones that just showed amount due!!!!


really? sent after email after reading this and it just showed amount only

You should know people!!!!

... or follow instructions carefully.
Dear Customer, click www.kenyapower.co.ke/551 and register to receive power bill on email and free SMS alerts.
The opposite of courage is not cowardice, it's conformity.
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thuks
#12 Posted : Thursday, January 30, 2014 3:43:58 PM
Rank: Veteran


Joined: 10/8/2008
Posts: 1,575
jerry wrote:
dunkang wrote:
theking wrote:
Gordon Gekko wrote:
Congratulations KPLC!!!! Bills sent by email received today has CONSUMPTION DATA, unlike previous ones that just showed amount due!!!!


really? sent after email after reading this and it just showed amount only

You should know people!!!!

... or follow instructions carefully.
Dear Customer, click www.kenyapower.co.ke/551 and register to receive power bill on email and free SMS alerts.


Register again in order to get all details?
I care!
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streetwise
#13 Posted : Thursday, January 30, 2014 4:31:30 PM
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Joined: 6/23/2011
Posts: 1,740
Location: Nairobi
Gets me thinking.. I received a bill for Dec whose meter reading is higher than current meter reading..what is the trick
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theking
#14 Posted : Thursday, January 30, 2014 5:30:05 PM
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Joined: 1/25/2010
Posts: 344
streetwise wrote:
Gets me thinking.. I received a bill for Dec whose meter reading is higher than current meter reading..what is the trick


at times they don't read the metre, they do an approximation but this is catered for once they do the actual reading at a futuristic time. you've basically just paid in advance
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Dudette
#15 Posted : Saturday, February 01, 2014 7:10:04 PM
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Joined: 10/1/2009
Posts: 139
theking wrote:
streetwise wrote:
Gets me thinking.. I received a bill for Dec whose meter reading is higher than current meter reading..what is the trick


at times they don't read the metre, they do an approximation but this is catered for once they do the actual reading at a futuristic time. you've basically just paid in advance


@Theking,

If I've been paying 2k but the estimated bill they sent me comes to 60k, how do I have them rectify that apart from going to electricity house? Paying 50k+ in advance to this monopolistic monocotyledons should be condemned vehemently.
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