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Call Safaricom 100. Worst customer service no. ever!
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2012
#1 Posted : Monday, January 06, 2014 1:00:34 PM
Rank: Elder


Joined: 12/9/2009
Posts: 6,592
Location: Nairobi
You thought calling KPLC customer service was terrible? Try safaricom 100. I've loaded a new sim for data, topped up data bundle but still telling me that I have 0 data balance.

Now Ive tried calling that 100 no. only getting thar useless annoying answering machine telling me they are too busy for me followed by "try later. Goodbye". And they hg-up.
At least the KPLC and DSTV ones put you on hold, scom rudely dismiss you. Ive called over 20 times with no luck. Who can help me here because a scom person is the last thing I want to see!

BBI will solve it :)
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Vallerrie
#2 Posted : Monday, January 06, 2014 1:03:29 PM
Rank: Member


Joined: 11/1/2012
Posts: 290
The postpaid line is a bit more bearable. Borrow a post paid line then dial 200.
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Muheani
#3 Posted : Monday, January 06, 2014 2:45:55 PM
Rank: Veteran


Joined: 11/20/2009
Posts: 1,402
tweet them @2012. Tweet them. @Safaricom_Care Works magic
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Drobos fly
#4 Posted : Tuesday, January 07, 2014 12:16:59 AM
Rank: Member


Joined: 4/24/2012
Posts: 331
Location: Vantage point
Muheani wrote:
tweet them @2012. Tweet them. @Safaricom_Care Works magic



With 0MB data?? Ama guys have discovered a way to tap data like kibich guys do with KPLC power?
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gatoho
#5 Posted : Tuesday, January 07, 2014 1:09:26 AM
Rank: Member


Joined: 1/1/2010
Posts: 511
Location: kandara, Murang'a
Drobos fly wrote:
Muheani wrote:
tweet them @2012. Tweet them. @Safaricom_Care Works magic



With 0MB data?? Ama guys have discovered a way to tap data like kibich guys do with KPLC power?



wifi ya matatu or from a comp, cyber, someone else's phone etc or whichever way you are posting here
Foresight..
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 Report Abusive | Report SPAM | Edit by user: Tuesday, January 07, 2014 1:11 AM | Reason: Not specified
Swenani
#6 Posted : Tuesday, January 07, 2014 9:16:29 AM
Rank: User


Joined: 8/15/2013
Posts: 13,236
Location: Vacuum
Drobos fly wrote:
Muheani wrote:
tweet them @2012. Tweet them. @Safaricom_Care Works magic



With 0MB data?? Ama guys have discovered a way to tap data like kibich guys do with KPLC power?

If he posted on wazua,he must be having some access to internet
If Obiero did it, Who Am I?
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Jus Blazin
#7 Posted : Tuesday, January 07, 2014 10:00:43 AM
Rank: Elder


Joined: 10/23/2008
Posts: 3,966
Swenani wrote:
Drobos fly wrote:
Muheani wrote:
tweet them @2012. Tweet them. @Safaricom_Care Works magic



With 0MB data?? Ama guys have discovered a way to tap data like kibich guys do with KPLC power?

If he posted on wazua,he must be having some access to internet

Laughing out loudly Laughing out loudly Laughing out loudly @Sewani, you are a genius!
Luck is when Preparation meets Opportunity. ~ Lucius Annaeus Seneca
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banyamulenge
#8 Posted : Tuesday, January 07, 2014 12:37:08 PM
Rank: Member


Joined: 8/11/2009
Posts: 481
Jus Blazin wrote:
Swenani wrote:
Drobos fly wrote:
Muheani wrote:
tweet them @2012. Tweet them. @Safaricom_Care Works magic



With 0MB data?? Ama guys have discovered a way to tap data like kibich guys do with KPLC power?

If he posted on wazua,he must be having some access to internet

Laughing out loudly Laughing out loudly Laughing out loudly @Sewani, you are a genius!


Applause Applause Applause Applause Applause Applause Applause

"The longer the fuse the mightier the blast!"
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muganda
#9 Posted : Tuesday, January 07, 2014 1:28:45 PM
Rank: Elder


Joined: 9/15/2006
Posts: 3,905
Vallerrie wrote:
The postpaid line is a bit more bearable. Borrow a post paid line then dial 200.


Or just dial 0722-002200 from your line to access PostPaid; through the switchboard so charged.
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