I like their receptionist,who is always willing to help. CFC is also good but the procedure is just too long. You have to photocopy your id card to place an order. You also have to stay on the queue for at least an hour before you are served.

Sleeping like a littel baby

@Skodhe,i think if you spoke to the receptionist she'd give you the info you need on speed up. I place my orders via email & receive my statement too,whenever i request for it.

It's faster and easier if you are busy to follow up personally. Just ensure the orders and followed by you calling to confirm receivership.

My take as a customer with Faida for nearlly 5 years now is that it is very unfair to attack the owners of faida instead of commending them for making profit quite unlike even bigger and more popular firms.

A case in point is their foresight to subscribe heavily on bonds as a leverage to the uncertainty that came up due to world economic melt down. They envisaged dwindling income from stocks commission due to the likely investors apathy to stock due to dwindling stock prices and invariably the index.

This is a lesson to us that it is not ideal to invest all your funds in stocks. It is better to leverage on something else like real estate and fixed income secuities in all circumstance.

I say bravo our dear FIB. But I am yet to understand why they maintain two offices on the same street the winsor house and the new Fedha house. I believe they have done their SWOT analysis.



AFRICAN INVESTOR