I just can't understand how people put up with such harassment, what does it take to migrate to another network and updating your vital contacts these days? Mind amputation?
Since I ditched them for safcom, I haven't had mysterious disappearance of credit or a single ad come my way at all, but I think is largely coz they know I reported Airtel with proof of harassment and theft to a department in CCK called chukua hatua that fight for your rights as a consumer.