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Safaricom keep an eye on m-pesa agents
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2012
#1 Posted : Monday, November 04, 2013 3:12:25 PM
Rank: Elder


Joined: 12/9/2009
Posts: 6,592
Location: Nairobi
M-pesa agents are key to m-pesa success or failure.
I've noticed that quite a number of agents are not taking deposits and it's not hard to guess that deposits are not earning them any or much money. One located at Uchumi, Ngong rd has even put a sign saying WITHDRAWAL ONLY. NO DEPOSIT. This small matter if not checked could be m-pesa's achilles' heel.

BBI will solve it :)
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Gordon Gekko
#2 Posted : Monday, November 04, 2013 3:48:40 PM
Rank: Elder


Joined: 5/27/2008
Posts: 3,760
Noticed the same. Uchumi should realise that we (at least me) transact mpesa as we buy milk and bread. Nowadays I buy these small everyday perishables from Nakumatt Prestige where's a good mpesa agent inside the store. BTW, I have collected my new loyalty card from Nakumatt - I sense that this card will drive Uchumi to the ground.
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2012
#3 Posted : Thursday, November 07, 2013 8:55:12 AM
Rank: Elder


Joined: 12/9/2009
Posts: 6,592
Location: Nairobi
Wazua is really powerful. Uchumi Ngong Rd. m-pesa replaced the no deposits sign with Deposits of up to 25,000/-

BBI will solve it :)
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mukiha
#4 Posted : Thursday, November 07, 2013 9:31:07 AM
Rank: Elder


Joined: 6/27/2008
Posts: 4,114
Individual agents can't afford not to take deposits. It supplies them with the cash to pay withdrawals. Uchumi might have figured that they cash use the cash from regular sales to simply keep paying out withdrawals and collecting the commission. They have a huge cash float from the till. But I wonder what Safaricom would feel about it... It's not fair to customers
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
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bkismat
#5 Posted : Thursday, November 07, 2013 9:34:00 AM
Rank: Elder


Joined: 10/23/2009
Posts: 2,375
2012 wrote:
Wazua is really powerful. Uchumi Ngong Rd. m-pesa replaced the no deposits sign with Deposits of up to 25,000/-

I'm curious does Safaricom allow this?
It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt...
-Mark Twain
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jerry
#6 Posted : Thursday, November 07, 2013 10:01:59 AM
Rank: Elder


Joined: 9/29/2006
Posts: 2,570
Gordon Gekko wrote:
Noticed the same. Uchumi should realise that we (at least me) transact mpesa as we buy milk and bread. Nowadays I buy these small everyday perishables from Nakumatt Prestige where's a good mpesa agent inside the store. BTW, I have collected my new loyalty card from Nakumatt - I sense that this card will drive Uchumi to the ground.

How special is the Nakumatt card?
The opposite of courage is not cowardice, it's conformity.
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symbols
#7 Posted : Thursday, November 07, 2013 2:29:03 PM
Rank: Elder


Joined: 3/19/2013
Posts: 2,552
2012 wrote:
Wazua is really powerful.


Money,culture,politics as well as other ideologies are discussed and challenged on Wazua in a local context.In this digital age,I have very little doubt the new Kenyan 'elite' will be shaped if not greatly influenced by the discourse on Wazua.The diversity and integration of its members is unique in my eyes because I find it so broad yet so deep.
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