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Moving from AfricaOnline to Zuku
jmbada
#1 Posted : Tuesday, June 25, 2013 5:43:05 PM
Rank: Member


Joined: 1/1/2011
Posts: 396
Hi all,
Moving from AfOnline (I-Way) to Zuku after months of rubbish service. Any thoughts / tips on what to look out for. Are zuku more responsive and better at service delivery? Any thoughts welcome...plus, any recommendations for good internet speed testing sites?

Cheers
Speculz
#2 Posted : Wednesday, June 26, 2013 12:31:07 PM
Rank: Member


Joined: 5/6/2011
Posts: 391
Location: Nairobi
Jumping from the frying pan straight into the fire in my opinion ..try other isps first e.g AK
"You can't have everything. Where would you put it?" - Stephen Wright
holycow
#3 Posted : Wednesday, June 26, 2013 2:30:51 PM
Rank: Veteran


Joined: 11/11/2006
Posts: 971
Location: Home
Well, i have Zuku Wimax, the service has been good for about 3 years. Early June, internet went off, to date, its not back after numerous complaints to Customer service. My take, Zuku is great until you need customer service/support then that's where you'll braceyourself for trouble.
Check the thread below for insights.

http://www.wazua.co.ke/forum.aspx?g=posts&t=12230
KulaRaha
#4 Posted : Wednesday, June 26, 2013 2:41:08 PM
Rank: Elder


Joined: 7/26/2007
Posts: 6,514
Are you getting ZUku wimax or cable/fibre? Fibre is not bad...they have stabilized.

As for Africaonline, they're still alive? WOW
Business opportunities are like buses,there's always another one coming
matata
#5 Posted : Wednesday, June 26, 2013 2:54:15 PM
Rank: Member


Joined: 11/7/2011
Posts: 410
seems like nothing is good! we need serious competitors. But let's first get a competitor for KPLC
iller
#6 Posted : Friday, June 28, 2013 10:55:37 AM
Rank: Member


Joined: 3/25/2013
Posts: 552
Location: Asgard
Speculz wrote:
Jumping from the frying pan straight into the fire in my opinion ..try other isps first e.g AK

Laughing out loudly you are joking, right? AK is crap, unless you are using fibre which is expe compaired to zuku.
jaggernaut
#7 Posted : Friday, June 28, 2013 12:40:13 PM
Rank: Elder


Joined: 10/9/2008
Posts: 5,389
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