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AIRTEL NETWORK PROBLEMS
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hello
#1 Posted : Tuesday, June 28, 2011 4:49:15 PM
Rank: Member


Joined: 6/11/2008
Posts: 257
Any idea what's wrong with AIRTEL network. We are getting problems after every few days.

When ever we try to call out it says
ERROR IN CONNECTION.

ME2U service has problem also. cant sambaza.
I want to be a millionaire.
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Gordon Gekko
#2 Posted : Tuesday, June 28, 2011 5:07:46 PM
Rank: Elder


Joined: 5/27/2008
Posts: 3,760
Sambaza is fine, I used it yesterday. I sent the following SMS to 5050:
2U 0733xxxxxx 999 abcd where 999 is the amount to be sambazwered and abcd is your PIN code. Remember to delete the SMS from the sent box lest your son finds it and moves all your airtime to his account.
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kivairu
#3 Posted : Tuesday, June 28, 2011 8:09:27 PM
Rank: Member


Joined: 3/5/2008
Posts: 532
Location: Nairobi
sambaza is a safaricom brand, mtahama lini?

Strive not to be a success, but rather to be of value. –Albert Einstein.
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Sober
#4 Posted : Thursday, June 30, 2011 8:45:24 PM
Rank: Elder


Joined: 11/27/2007
Posts: 3,604
The behavious was similar to that during the zain-saf war where there was a lot of sabotage but i realised that it also affectd on-net calls
African parents don't know how to say sorry.. the closest you will get to a sorry is a 'have you eaten'
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Lolest!
#5 Posted : Sunday, July 03, 2011 7:51:15 PM
Rank: Elder


Joined: 3/18/2011
Posts: 12,069
Location: Kianjokoma
Airtel have sent me ksh 150 expiring tomorrow but cant use it. Whats their customer care line?
Laughing out loudly smile Applause d'oh! Sad Drool Liar Shame on you Pray
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QW25071985
#6 Posted : Sunday, July 03, 2011 8:04:29 PM
Rank: Veteran


Joined: 3/25/2011
Posts: 946
Lolest! wrote:
Airtel have sent me ksh 150 expiring tomorrow but cant use it. Whats their customer care line?


samabaza me 0732621873
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hello
#7 Posted : Tuesday, June 05, 2012 6:47:20 PM
Rank: Member


Joined: 6/11/2008
Posts: 257
Hi Guys.

Is there any problem with Airtel Blackberry. Currently i m out of country my bb was working very well till yesterday but yesterday all of the sudden my airtel bb line is not giving any network it shows only SOS.
I want to be a millionaire.
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hello
#8 Posted : Tuesday, June 05, 2012 8:54:37 PM
Rank: Member


Joined: 6/11/2008
Posts: 257
Code:
Lolest! wrote:
Airtel have sent me ksh 150 expiring tomorrow but cant use it. Whats their customer care line?


Customer care number is 710
I want to be a millionaire.
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akowally
#9 Posted : Tuesday, June 05, 2012 11:01:39 PM
Rank: Veteran


Joined: 5/20/2008
Posts: 1,126
Location: Nairobi
I recently discovered that Airtel and Safcom respond very fast to tweets for obvious reasons. If you are on Twitter, tweet them @@AIRTEL_KE and you'll get a response chap chap.

You can use Twitter SMSs to make work easier. My Airtel has been working fine. Their customer care is 111, or you can even check *111#.
JOIN MY FREE MINI-COURSE FOR WRITERS. CLICK HERE
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faa
#10 Posted : Wednesday, June 06, 2012 7:13:11 AM
Rank: Member


Joined: 5/8/2007
Posts: 709
hello wrote:
Hi Guys.

Is there any problem with Airtel Blackberry. Currently i m out of country my bb was working very well till yesterday but yesterday all of the sudden my airtel bb line is not giving any network it shows only SOS.


Airtel BB service usually have problems, displaying SOS,GSM instead of EDGE and 3G.

Tried calling them severally, all they say is remove replace battery which doesn't work

After a few hours,the service resumes

Apparently safaricom have a free BIS complete offer ,

Dial *210# to subscribe for free


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faa
#11 Posted : Thursday, May 23, 2013 6:05:15 PM
Rank: Member


Joined: 5/8/2007
Posts: 709
Airtel happens to be useless sometimes

Their blackberry internet isn't working for quite some time now

Sending them an email takes days before being replied to

They should just close shop and let safaricom reign
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chiaroscuro
#12 Posted : Friday, May 24, 2013 2:15:28 PM
Rank: Veteran


Joined: 2/2/2012
Posts: 1,134
Location: Nairobi
Mimi nilihama kutoka huko after they ate my airtime without notice
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dunkang
#13 Posted : Friday, May 24, 2013 2:39:21 PM
Rank: Elder


Joined: 6/2/2011
Posts: 4,818
Location: -1.2107, 36.8831
SAFCOM Customer care is the WORST on planet earth. Even the chargeable number does not go through. i think i will crossover to Orange.
Receive with simplicity everything that happens to you.” ― Rashi

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jerry
#14 Posted : Friday, May 24, 2013 3:01:27 PM
Rank: Elder


Joined: 9/29/2006
Posts: 2,570
dunkang wrote:
SAFCOM Customer care is the WORST on planet earth. Even the chargeable number does not go through. i think i will crossover to Orange.

Post pay customerCare on 200 very OK.
The opposite of courage is not cowardice, it's conformity.
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McReggae
#15 Posted : Friday, May 24, 2013 3:07:16 PM
Rank: Elder


Joined: 6/17/2008
Posts: 23,365
Location: Nairobi
jerry wrote:
[quote=dunkang]SAFCOM Customer care is the WORST on planet earth. Even the chargeable number does not go through. i think i will crossover to Orange.

Post pay customerCare on 200 very OK.[/quote]

Applause Applause Applause Agreed!!!
..."Wewe ni mtu mdogo sana....na mwenye amekuandika pia ni mtu mdogo sana!".
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bkismat
#16 Posted : Friday, May 24, 2013 3:08:37 PM
Rank: Elder


Joined: 10/23/2009
Posts: 2,375
jerry wrote:
dunkang wrote:
SAFCOM Customer care is the WORST on planet earth. Even the chargeable number does not go through. i think i will crossover to Orange.

Post pay customerCare on 200 very OK.

Or communicate to them through fb inbox. Works for me all the time.
It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt...
-Mark Twain
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McReggae
#17 Posted : Monday, May 27, 2013 11:30:25 AM
Rank: Elder


Joined: 6/17/2008
Posts: 23,365
Location: Nairobi
bkismat wrote:
jerry wrote:
dunkang wrote:
SAFCOM Customer care is the WORST on planet earth. Even the chargeable number does not go through. i think i will crossover to Orange.

Post pay customerCare on 200 very OK.

Or communicate to them through fb inbox. Works for me all the time.


Twitter is even faster as the big man is always watching!!!
..."Wewe ni mtu mdogo sana....na mwenye amekuandika pia ni mtu mdogo sana!".
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Gordon Gekko
#18 Posted : Thursday, June 06, 2013 7:24:23 AM
Rank: Elder


Joined: 5/27/2008
Posts: 3,760
Tosha bundles is a scam. I subscribed to Tosha 20, which entitles one to 20 SMS a day. I noticed that it was capped at 13 SMS - started charging after the 14th SMS, while the balance (*767*5#) still showed I had a balance of 7 SMS left. I immediately opted out. Will not lodge a complaint as I have another unresolved complaint with them of 2.7GB of data disappearing into thin air last October.

In case you are wondering why I'm still with them, I have a good chunk of airtime on it (courtesy of my employer) and will hama once it is exhausted.
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