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Seriously! NIC BANK's domain name expired!
lexbengo
#1 Posted : Sunday, December 23, 2012 1:25:37 PM
Rank: New-farer


Joined: 9/7/2011
Posts: 26
I can't access online banking!

Domain Name: NIC-BANK.COM
Registrar: NETWORK SOLUTIONS, LLC.
Whois Server: whois.networksolutions.com
Referral URL: http://www.networksolutions.com/en_US/
Name Server: NS1.PENDINGRENEWALDELETION.COM
Name Server: NS2.PENDINGRENEWALDELETION.COM
Status: clientTransferProhibited
Updated Date: 23-dec-2012
Creation Date: 21-dec-2001
Expiration Date: 21-dec-2013

They can't spend a mere $10 to renew their domain in time, yet they transact millions of shillings daily! shame on you (and your IT team).


Impunity
#2 Posted : Sunday, December 23, 2012 4:54:47 PM
Rank: Elder


Joined: 3/2/2009
Posts: 26,328
Location: Masada
Someone is seriously sleeping on the job.
Portfolio: Sold
You know you've made it when you get a parking space for your yatcht.

D32
#3 Posted : Sunday, December 23, 2012 11:47:46 PM
Rank: Member


Joined: 2/16/2012
Posts: 808
This is just nasty, especially for a Bank.

Once an incident took place, where flysaa's domain name expired and they blamed the hosting company.

South African Airways (SAA) is blaming service providers for letting its domain name expire, causing a web site outtage. When the domain name expired, Network Solutions followed its standard practice of changing the DNS and sending visitors to a landing page.

The rest is here:

http://mylesagnew.com/ex...-for-domain-expiration/

Wonder what NIC will say.
They tried to bury us, they didn't know we were seeds.
lexbengo
#4 Posted : Monday, December 24, 2012 10:06:38 AM
Rank: New-farer


Joined: 9/7/2011
Posts: 26
Day 2: Since I never signed up for the mobile banking, I now have to ruin my holiday by locating a branch somewhere so that I can know the status of my account. So annoying!
TD
#5 Posted : Monday, December 24, 2012 11:09:14 AM
Rank: Member


Joined: 11/27/2006
Posts: 57
lexbengo wrote:
Day 2: Since I never signed up for the mobile banking, I now have to ruin my holiday by locating a branch somewhere so that I can know the status of my account. So annoying!


I noted the same yesterday, not surprised though, their service levels have really deteriorated, there is a simple change of address issue I have followed up with them for 3 months and still not fully resolved, customer service always giving you stories...

I have figured a quick work-around to access the online banking site as they sort their expired domain mess... try

https://196.1.132.41/t24...ervlet/BrowserServlet#1


TD
kripp
#6 Posted : Monday, December 24, 2012 1:20:41 PM
Rank: Member


Joined: 9/13/2006
Posts: 58
USERS BEWARE - NEVER EVER follow links such as that provided by @TD to access your bank. That is how people lose their personal login details and money to crooks.

To access your online account please use only the OFFICIAL LINK given by your bank.

FYI I have accessed my account without any problem this morning using the official NIC link that I had previously bookmarked.
Mastermind
#7 Posted : Monday, December 24, 2012 2:16:45 PM
Rank: Veteran


Joined: 1/25/2012
Posts: 1,624
Location: Langley
Our website is back up and running.We apologise for any inconvenience caused and thank you for your patience. Happy Holidays. Via social media
If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them.
deadpoet
#8 Posted : Monday, January 07, 2013 1:04:15 PM
Rank: Member


Joined: 9/27/2006
Posts: 503
I would have bought that domain real fast... and when the NIC IT Admins came looking, I'd have resold it at an inflated price!
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