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Safaricon!!!$#*^*>...ABK!!!!...NKT x 1000!!!!...
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slickyoz
#11 Posted : Saturday, August 25, 2012 3:29:39 PM
Rank: Member

Joined: 5/9/2011
Posts: 178
Location: Nairobi
Safcon!! i thought people realized its expensive to use their service from the numerous threads about their bundles..i only keep my saf line coz of contacts but never use it to call or browse.i call with my yu or zain lines and receive with safaricom.Try orange its better,plus their daily unlimited is cheaper.and if you can afford go for unlimited for 1 month.
Those who follow the crowd usually get lost in it
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Kaigangio
#12 Posted : Saturday, August 25, 2012 3:38:01 PM
Rank: Elder

Joined: 2/27/2007
Posts: 2,768
Mukiri wrote:
Boss, I hear you.

What there is, is that you need a detailed explanation of how each unit was spent. You are a customer and its your right to it. If its a print-out, you should get it.

Please try another customer service.. lol na sio mimi tuliongea! I'll also forward this complaint to some guy who says he's important there


sorry, chief. i dont want anything to do with your company...i am done with it...my few thous per month mobointernet expenditure will go elsewhere...why dont you shareholders convince bob to fire that incompetent customer care kubafu?
...besides, the presence of a safe alone does not signify that there is money inside...
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Hunderwear
#13 Posted : Saturday, August 25, 2012 3:45:24 PM
Rank: Member

Joined: 4/14/2011
Posts: 639
take this to their tweeter n facebook ac
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Kaigangio
#14 Posted : Saturday, August 25, 2012 3:49:58 PM
Rank: Elder

Joined: 2/27/2007
Posts: 2,768
essyk wrote:
smh Kaigangio.Sad

On Jun 1 safcom was offering 500 bonus upon IK top up on mobile phones.
In my greed, I removed my Modem sim and topped it up on phone to grab the offer.I just wished I had many sims.
I wasn't interested in all that calling credit cz I browse a lot.I wanted bundles.
My modem had some credo which I hadn't converted to bundles yet.
Now I put my 'loaded sh 1,500sim' back on modem and activated the bundles!!
Alas!.Kumbe the offer was 'unconvertable',
So guess what? it was charging me per min and I ended up losing even the credo that I hadn't converted before!
I wrote to safcom and cursed them like u just did Laughing out loudly
But these are stuff they will no tell you.
I bought this offer.Probs is its just for midnight so imagine to enjoy it you have to stay awake before offer ends.

Another time I realised that my credo was running down fast at an amazing speed.
Upon opening the browser I would go to the statistics and check the upload and download speed.
I discovered that as soon as I opened the browser my the graph would shoot up like lava!! Things were just downloading and I rem losing like 100MB in just 2 minutes.

I went to safcom customer care and called them conmen!! I was soo bitter and told them I wasn't able to top up cz credo inamwagika.
They tested my modem and it was fine.
So they asked if I have other applications running behind or virus.They even asked me to bring my laptop to their office.
I carried it to office for the IT guys to verify that!
Kumbe my anti-virus had x-pired and dudu was really working behind the scenes downloading stuff.
Then I closed down automatic updates.I decide what and when to update.
Me thinks kuna kitu chewing it up and most of the safcom guys on customer care lines behave like school drop puts.Pretty ignorant.
Well that was what.
If not go there and bring the whole place down.
Laughing out loudly
I just don't know why I can't leave safcom.
Is just in the blood I guess.




you see @ essyk if you have a certain amount of data in your aacount the more you have many websites open and other web applications running in the background the faster the account drains...

but for safaricon to tell me that i am surfing the internet when my phone has no battery or sim card is truely a miracle...more tech miracle than that of pastor adam m. njoro and eve mwende...smile
...besides, the presence of a safe alone does not signify that there is money inside...
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Kaigangio
#15 Posted : Saturday, August 25, 2012 4:04:14 PM
Rank: Elder

Joined: 2/27/2007
Posts: 2,768
Hunderwear wrote:
take this to their tweeter n facebook ac


i would rather stay in wazua coz if i head to tweeter or fb i will shout at the that "mangirohia nda magicunga nugu icio!!!"
...besides, the presence of a safe alone does not signify that there is money inside...
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murchr
#16 Posted : Saturday, August 25, 2012 4:49:47 PM
Rank: Elder

Joined: 2/26/2012
Posts: 15,980
Change your anti-virus update settings from automatic to manual and everything that Mukiri has said there fuata otherwise utalia tu. If you go to another site here on Wazua, u'll find others complaining of "Airtel nuisance". Na wachana na hio mapicha na mavideo
"There are only two emotions in the market, hope & fear. The problem is you hope when you should fear & fear when you should hope: - Jesse Livermore
.
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Gadaffi
#17 Posted : Saturday, August 25, 2012 4:57:28 PM
Rank: Member

Joined: 2/13/2011
Posts: 284
Location: Nairobi
Kaigangio wrote:
faa wrote:
Hehehehe ni hali ya life budaa. Do something

like i said i will use the remaining 260, break the sim into two and forget safaricon for ever...

forget safcon n go wea...safcon happens 2b th lesser evil. Wait until u experience sm other providers wit primtive svc n lousy customer care
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sitaki.kujulikana
#18 Posted : Saturday, August 25, 2012 6:57:37 PM
Rank: Veteran

Joined: 8/25/2012
Posts: 1,826
Gadaffi wrote:
Kaigangio wrote:
faa wrote:
Hehehehe ni hali ya life budaa. Do something

like i said i will use the remaining 260, break the sim into two and forget safaricon for ever...

forget safcon n go wea...safcon happens 2b th lesser evil. Wait until u experience sm other providers wit primtive svc n lousy customer care


evil is evil, hakuna lesser or more
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essyk
#19 Posted : Saturday, August 25, 2012 8:00:29 PM
Rank: Elder

Joined: 11/15/2011
Posts: 4,518
Kaigangio wrote:
Hunderwear wrote:
take this to their tweeter n facebook ac


i would rather stay in wazua coz if i head to tweeter or fb i will shout at the that "mangirohia nda magicunga nugu icio!!!"


ngaatho! unajua wewe ni landlord na landlords ni kama headmasters. Laughing out loudly
if u listen to those kids on customer care lines ul go mad.they are clueless at times.
Go to customer care and raise a storm.
I honestly think the prob is on ur side.
chunguza vizuri.
usihame.better the devil u know.



"The true measure of a man is how he treats someone who can do him absolutely no good.
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chris79
#20 Posted : Saturday, August 25, 2012 10:07:13 PM
Rank: Member

Joined: 7/31/2007
Posts: 341
This is what awaits you on the other side. Like the page then go through the comments...

www.facebook.com/AirtelK...amp;filter=13&ref=mf
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  | | Edit by user: Saturday, August 25, 2012 10:11 PM | Reason: Not specified
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