Is there a consumer lobby group that one can report such cases. I think its grossly unfair and underhand for safaricon to shout from the roof tops about their bundles but whisper in the darkness when something fundamental changes in the way the bundles are operationalized. They should be required to shout equally loud when they change something substantial in a commodity.
I would liken it to a cooking fat manufacturing company which advertises loudly that its products are cholesterol free and then suddenly stop advertising but continue producing the same commodity but this time with cholesterol in it.
Is there no recourse for the Kenyan consumer? What about the issue of KAPS tickets at UHMC as mentioned here
http://www.wazua.co.ke/f...px?g=posts&t=17365, they are still stealing from consumers...... I wish I could sue them...... may be one day I will but I need to figure out how to gather the evidence then I will try make them pay.
They must find it difficult....... those who have taken authority as the truth, rather than truth as the authority. -G. Massey.