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ePAY-KENYA, the online payment solution for Kenya
BGL
#11 Posted : Wednesday, January 11, 2012 8:49:24 PM
Rank: Veteran

Joined: 10/11/2009
Posts: 1,223
After opening the account and pre-loading it, who accepts e-pay as a means of payment. Your website doesn't say much.
Secondly like paypal can you link this e-pay to a credit card and or a bank account?
Lastly, if you pay somebody for a service or goods and they are not delivered how do you resolve the dispute.
History will not remember you for your IQ. It will remember you for what you did. “Genius is 1 percent inspiration, 99 percent perspiration.” Thomas Edison
cwaganagwa
#12 Posted : Wednesday, January 11, 2012 9:58:41 PM
Rank: Hello

Joined: 1/9/2012
Posts: 6
@BGL, thank you for your inquiry. We introduced the Merchant module on the 1st Jan 2012. Currently we have one company that has signed up to the merchants module - http://kenyanhiphop.com/?music - and we are in the process of approving another 5 by end of this week. We are currently not keen on linking accounts to credit cards (though we have the feature). We however have the Bank account feature active. Our Buyer Protection Policy/disclaimer is that Merchants can only withdraw their proceeds from a sale after 48 hours within which time we sensitize customers to ensure that they buy products from certified merchants and that they need to raise any disputes within 36 hours after purchasing a product to allow for arbitration by ePAY-KENYA. If the case is in favour of the buyer, the money is reversed back to his/her account. I hope I have answered you questions adequately, if not I would be glad to clarify further.
BGL
#13 Posted : Thursday, January 12, 2012 8:22:22 PM
Rank: Veteran

Joined: 10/11/2009
Posts: 1,223
cwaganagwa wrote:
ePAY-KENYA offers online payment solutions to a wide range of users including online shoppers, people who work and get paid online, merchants who wish to showcase and sell their products and services to the global market. In the advent of an exponential growth in Mobile Money Transfer services coupled by a healthy growth in the online community who are engaged in various activities via the internet for a livelihood, ePAY-KENYA has continued to offer various e-commerce solutions which have translated into convenience and efficiency to end users. Take for instance an online writer who gets paid via Moneybookers and wishes to cash in the virtual money through ePAY-KENYA. Our promise is to have the money delivered within the hour. The recipient no longer requires to visit a bank or ATM machine as he (she) can utilize that time making more money. Another example is that of a person who wishes to pay for a product or service online but is limited by lack of a credit card. Again, from the comfort of his (her) home or office, this person can forward the money to ePAY-KENYA via Mpesa and we will make the payment on his (her) behalf.

We are about Speed, Safety and Customer Relation. Opening an account with ePAY-KENYA is FREE, signup @ http://epay-kenya.com/members/signup.htm to find out why many would rather use ePAY-KENYA as their trusted Online Payment Solution.


I just read your terms and conditions https://epay-kenya.com/agreement.htm and would rather wait-&-see, 36hrs is also too short! All the same good luck.
History will not remember you for your IQ. It will remember you for what you did. “Genius is 1 percent inspiration, 99 percent perspiration.” Thomas Edison
Margret
#14 Posted : Thursday, February 09, 2012 9:57:53 AM
Rank: Hello

Joined: 2/9/2012
Posts: 1
Thanks cwaganagwa for the merchant news.....@Dthek- I guess ePay-Kenya heard our cries for they have since reduced their rates i.e----Moneybookers 11% (down from 13%)and Paypal 14% (down from 16%. Other than that, you can now get paypal and moneybookers cash within the hour. This is definitely great news!! you can learn more about this at https://epay-kenya.com/news.htm
Rahatupu
#15 Posted : Friday, February 10, 2012 8:29:09 AM
Rank: Veteran

Joined: 12/4/2009
Posts: 1,982
Location: matano manne
BGL wrote:
cwaganagwa wrote:
ePAY-KENYA offers online payment solutions to a wide range of users including online shoppers, people who work and get paid online, merchants who wish to showcase and sell their products and services to the global market. In the advent of an exponential growth in Mobile Money Transfer services coupled by a healthy growth in the online community who are engaged in various activities via the internet for a livelihood, ePAY-KENYA has continued to offer various e-commerce solutions which have translated into convenience and efficiency to end users. Take for instance an online writer who gets paid via Moneybookers and wishes to cash in the virtual money through ePAY-KENYA. Our promise is to have the money delivered within the hour. The recipient no longer requires to visit a bank or ATM machine as he (she) can utilize that time making more money. Another example is that of a person who wishes to pay for a product or service online but is limited by lack of a credit card. Again, from the comfort of his (her) home or office, this person can forward the money to ePAY-KENYA via Mpesa and we will make the payment on his (her) behalf.

We are about Speed, Safety and Customer Relation. Opening an account with ePAY-KENYA is FREE, signup @ http://epay-kenya.com/members/signup.htm to find out why many would rather use ePAY-KENYA as their trusted Online Payment Solution.


I just read your terms and conditions https://epay-kenya.com/agreement.htm and would rather wait-&-see, 36hrs is also too short! All the same good luck.


Mpesa direct..... even online. I buy software on Market using mpesa.
new investor
#16 Posted : Tuesday, February 28, 2012 7:07:07 AM
Rank: Member

Joined: 11/26/2007
Posts: 118
[quote=Margret]Thanks cwaganagwa for the merchant news.....@Dthek- I guess ePay-Kenya heard our cries for they have since reduced their rates i.e----Moneybookers 11% (down from 13%)and Paypal 14% (down from 16%. Other than that, you can now get paypal and moneybookers cash within the hour. This is definitely great news!! you can learn more about this at https://epay-kenya.com/news.htm[/quote]


Ok as much as I understand this is a business, the fees are still way too high.

I can send a bank transfer from mneybookers at around $2.5 regardless of the amount so why do I have to give you guys 11% (am still not convinced about this because there is a fee for sending from moneybookers, and another one for sending to mpesa....plus the very high withdrawal fees on mpesa)

In business, you also have to study competitors like on a worst case scenarion, I probably have to pay 5% correspondent bank charges(not all the time)

So, whats really good about this service?
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akowally
#17 Posted : Sunday, April 22, 2012 3:55:40 PM
Rank: Veteran

Joined: 5/20/2008
Posts: 1,126
Location: Nairobi
The good thing about ePay is the fact that you can withdraw money from PayPal and get it within the hour. I have not found any other service that does that.

Another great thing about them is the fact that it is a legit system and not a scam therefore you actually GET your money.

On the flipside their charges are still high compared to Moneybookers Bank Transfer or PayPal withdrawal via Payoneer US Payment Service.

Check out my Facebook page and blog below for more insights on online businesses in Kenya:

Facebook Page: www.facebook.com/freelancerkenya
Blog: www.freelancerkenya.wordpress.com

Feel free to comment and ask questions.
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alma
#18 Posted : Sunday, April 22, 2012 6:24:14 PM
Rank: Elder

Joined: 7/20/2007
Posts: 4,432
The idea is great. It is helping Kenyans as our banks are still retarded.

But it would be good to warn those using the system that it is against Paypal terms. That can't be swept under the carpet. At anytime, PayPal can close those accounts.

But I still think its a risk worth taking as none of these other companies want to help Kenyans out online.
Jose: If I make it through this thug life, I'll see you one day. The Lord is the only way to stop the hurt.
akowally
#19 Posted : Sunday, April 22, 2012 6:42:39 PM
Rank: Veteran

Joined: 5/20/2008
Posts: 1,126
Location: Nairobi
Actually Alma there is a safer method through which your account will not have problems. I am going to blog about it soon and update it here. This particular method has negligible commissions.
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alma
#20 Posted : Sunday, April 22, 2012 6:46:46 PM
Rank: Elder

Joined: 7/20/2007
Posts: 4,432
akowally wrote:
Actually Alma there is a safer method through which your account will not have problems. I am going to blog about it soon and update it here. This particular method has negligible commissions.


That would be great.

People have no idea how fickle paypal is. All that needs to happen is someone issuing a chargeback and this idea down. Or worse a competitor reporting them and everyone's account is in trouble.

We just need a Kenyan bank to grow up.
Jose: If I make it through this thug life, I'll see you one day. The Lord is the only way to stop the hurt.
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