@yekeyeke- the general asked whether EB is the only bank because other than the multinationals there are many other local banks e.g KCB,National,Family,Co-op etc and nobody hates them. The fact is EB likes to boast of things they have never achieved e.g no. of customers,exagerated profitability and others mentioned by tuskerbaridi sometimes back (integrity of directors).
I am sure you cannot comment on these issues,but like a member in a pyramid scheme you are following them blindly to a point where you are irritated by critisism. whereas the banking sector has changed since NARC took over,it is wrong to imagine that it is EB that brought the changes,otherwise why didnt they do the same from 1984-2004 (the period somebody has compared with post bank services).
please encourage this critisism and ask yourself why? it might be for your own good-whether you are shareholder or account holder.