Just imagine...And KQ has her 8m...and since KQ has refused to clear the bills all the family is asking for is for KQ to clear the bill with her benefits!!! Very very cruel!!! I am sure Naikuni is not aware of this!

While I don't like to see people suffer, I tend to differ - In fact I disagree with you. If the illness that led to her death was occupational in nature, then maybe the family can stake a claim fo payment of medical bills and evn more damages. However, if it was illness that would have caught her regardless of whether she worked for the hospital, jobless or otherwise then the family should blame itself for not keeping a tab on the limits of the group medical insurance afforded to her her employer. second, there is a procedure for paying out terminal dues - and this must be followed, although I double a death permit is part of it... This is one of those cases where because of ignorance, you find out you are on the wrong end of the stick and then because "KQ has money", you run to a neighbour or relative who is a journalist to propel the company in bad light. The family itself has admitted that if they knew of the limits being exhausted, they'd have opted for a govt hospital. even the deceased, having worked for company for 26 years should have understood the policy well enough to advise her family on the limits. Its funny that you condemn state funerals on one thread and then support similar type of payoffs on another. Kama limits zimeisha, the family workmates and friends should fundraise and clear the bill or push for the release of the terminal dues (rather unfortunate if the deceased has deserving dependants like children under 18 years of age or those still in school/college) to clear the bill. Perfect case of scribes for hire.

Furthermore; the bulk of so-called terminal dues are pension benefits and these are protected by the RBA Act. They cannot be deducted for any reason whatsoever. Thus if the employee had exhausted her medical allowance and the airline pays the excess, it CANNOT deduct the excess amount from the terminal dues! So, the airline must decide whether to be sufficiently philanthropic and just pay out without expecting a refund. Now do you think that such a decision can be made by the HR manager alone? Remember, it's sh6m! Very large for him to decide without consultation. But when the matter goes to higher authorities, it turns out that as @Njung'e rightly says, the amount is too little to be given priority! So it takes too long to be decided upon!

@njungu, well put. bad publicity is not good for business any time. However there is more to it than meets the eye. By the time the bill is clocking millis i imagine the hospital had feelers of who is paying. They will throw u out faster than u think the moment they suspect the insurance or the company involved is based along Wagi wa Mbeca Street