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Kenya Power A CON?
Rank: Member Joined: 12/4/2007 Posts: 313
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KPLC A CON?
I received this message in my cellphone today,and if you are a prepaid customer you will likely get
DEAR CUSTOMER,PLEASE NOTE THAT THE 30 UNITS THAT THE PREPAID METER WAS INSTALLED WITH WILL BE RECOVERED FROM TODAY"
First we didn't ask for those units during installation,looks like it was an orchestrated scheme to lure you to accept a prepaid meter
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Rank: Elder Joined: 3/2/2009 Posts: 26,328 Location: Masada
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danny6 wrote:I received this message in my cellphone today,and if you are a prepaid customer you will likely get
DEAR CUSTOMER,PLEASE NOTE THAT THE 30 UNITS THAT THE PREPAID METER WAS INSTALLED WITH WILL BE RECOVERED FROM TODAY"
First we didn't ask for those units during installation,looks like it was an orchestrated scheme to lure you to accept a prepaid meter This is daytime robbery and admissible in a courtof law as a felony! Portfolio: Sold
You know you've made it when you get a parking space for your yatcht.
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Rank: Member Joined: 1/22/2008 Posts: 45
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Received the same. To the best of my recallation, this was deducted when I loaded the first time. Truely a con? Is their financial year coming to an end and they have not hit their numbers?
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Rank: Elder Joined: 2/22/2009 Posts: 2,449 Location: Africa
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Also received the same. My meter has 20 units so it means i'm likely to be in darkness tonight
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Rank: Veteran Joined: 3/16/2009 Posts: 1,464
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This is Bull $hi7 in its purest form!! What if I just moved into a house where I found the meter with zero units......how do you recover from me yet I do not owe?????
Mavi ya kuku.......
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Rank: Elder Joined: 5/27/2008 Posts: 3,760
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Elections are truly here. Someone has to fund the helicopters. BTW, got the same, my pre-paid meter was installed over three years ago.
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Rank: Member Joined: 7/31/2009 Posts: 743
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electricity costs have gone up since then and the value of 30 units is much more now, they should deduct in phases and at the initial cost...nkt waizi
Problems can get out of proportion, and not only in the wee small hours. Don't let the problems eclipse the Master. Let the Master eclipse the problems.
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Rank: Member Joined: 10/14/2011 Posts: 661
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After installing that meter, they encouraged me to pay a high amount initially. The next day I paid Ksh 1,000 which they distributed into their various taxes leaving me with a meager 0.7 units.
When I launched a complaint, they said that I had overstayed charging the account but after explaining that this was a new account they agreed to sort it out with the next payment which they still encouraged me to pay high amount. I paid another Ksh 1,000 and got 56 Units and was referred to a certain office to get approval for the refund –to get additional units.
To date - 3 months down the line am still waiting for the units.
What I don’t understand is;
• Does this new system have a mechanism of detecting existing and newly installed accounts and account usage/balances etc
• Isn’t the system automated to allocate the units, taxes and etc? Seem the officers have the discretion of allocation esp. with new accounts.
NKT, I rather the old system.
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Rank: Elder Joined: 6/17/2008 Posts: 23,365 Location: Nairobi
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Mad People these are: who asked them for the 30 units, NKT!!! "Please note that the recovery of the advanced 30 units will be done gradually with 20% of every subsequent prepaid purchase going to it." ..."Wewe ni mtu mdogo sana....na mwenye amekuandika pia ni mtu mdogo sana!".
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Rank: Veteran Joined: 3/16/2009 Posts: 1,464
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Pierce wrote:This is Bull $hi7 in its purest form!! What if I just moved into a house where I found the meter with zero units......how do you recover from me yet I do not owe?????
Mavi ya kuku....... Nataka majibu.....
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Rank: Veteran Joined: 7/5/2010 Posts: 2,061 Location: Nairobi
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McReggae wrote:Mad People these are: who asked them for the 30 units, NKT!!!
"Please note that the recovery of the advanced 30 units will be done gradually with 20% of every subsequent prepaid purchase going to it."
This stinks to high heaven. I suspect people will be ripped off and some smart cookie will pocket a stash of cash. As a consumer, you can't tell what goes where, you might never know when you are actually done paying for the 30. It is hard enough to tell as of now without this new charge. A 250/- top up never gets me the same units!!!
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Rank: Member Joined: 6/17/2011 Posts: 129 Location: Nairobi
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Reminds me of my friend who enticed a ka chick into a relationship with a Nokia 3310 then decided to take it back after enjoying the goods... As long as you're going to be thinking anyway, think big
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Rank: Member Joined: 10/14/2011 Posts: 661
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Maybe this is a deliberate confusion to create an opportunity… Will they refund the deposit on the old meters? Remember - whenever bills were not settled on time, penalties for reconnection were amounts added to the deposit. Let’s hope it doesn’t deteriorate into situation where customer records cannot be traced as witnessed below. http://www.wazua.co.ke/f...t=16966&find=unread
or a scramble for the assets.. http://www.nation.co.ke/.../-/4nhv4hz/-/index.html
and have a bad PR, eti the facebook page should be linked to the "Just for Laughs" thread http://www.wazua.co.ke/f...&t=16740#post252227
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Rank: Veteran Joined: 10/13/2011 Posts: 660
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how does one get the old deposit refunded after conversion to pre-paid?
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Rank: Elder Joined: 12/9/2009 Posts: 1,491 Location: Nairobi
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For those with post paid do not move Kenya ni yetu sisi sote
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Rank: Elder Joined: 5/27/2008 Posts: 3,760
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TiggerTiggy wrote:how does one get the old deposit refunded after conversion to pre-paid? I'm assuming you are in Nrb. Go to E-Hse and collect a form for refund of deposit. Fill it, leave it there with a copy of your ID and the cheque will eventually come through the mail, less the last bill before conversion.
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Rank: Member Joined: 2/22/2010 Posts: 510 Location: De egg
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Woi ! They have deducted some 20 %. From my token ! Peace be with you
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Rank: Elder Joined: 10/23/2008 Posts: 3,966
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Flip the coin. Atleast they told us, right? Atleast they did not go ahead and recover the value of the 30 units without our knowledge, right? Being prepaid, it would have been easy to just deduct without telling the masses, what with the way units change with different amounts. Yet again, when they installed the prepaid meters, they never said they were free units. They said the prepaid meters came with 30units so that you dont get disconnected when they removed the old meters. So, I see no wrong in what they have done. 30 units was power spent, it was a cost. They are just recovering it. Luck is when Preparation meets Opportunity. ~ Lucius Annaeus Seneca
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Rank: Chief Joined: 8/4/2010 Posts: 8,977
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'Power costs' come down. Indeed... $15/barrel oil... The commodities lehman moment arrives as well as Sovereign debt volcano!
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Rank: Chief Joined: 3/24/2010 Posts: 6,779 Location: Black Africa
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hisah wrote:'Power costs' come down. Indeed...  GOD BLESS YOUR LIFE
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