@user u are so lucky. Maybe am not kenyan enough to get services there. The last time i checked i still had my kenyan birth certificate and i was still the son of two kenyan parents

@ Josiah. I got the certs for my children over December and this took me some two weeks.Luckily I was on leave and decided to be patient through the process. It worked even after one of the brokers asked how fast I needed them.I just told him am in no hurry and he backed off.

Probably one of these fellows approached you and fell for his antics, knowing that u were in a hurry must want to make u believe how tedious the process is.

Last April I also went to register a business and it has taken me one month to get the cert at Sheria Hse (though at one time I had to be a drama King to get my message across).

All in all at least service delivery is there if you can compare with some decade ago.

Cause drama but dont mention you gave the shs.1500

@ Jo, allow me to get back to you on monday with that complaints office detail.
Glad to hear all you others are being drama kings n queens .
By the way these days even renewing a passport is easy . Kuna hope.

Or maybe some people are treated badly and some are treated well and they get the services. In my case i have been so unlucky but am hoping to get the certificate soon.

@Josiah,why would you deal with a broker when it is easier to follow the correct procedure..simply ignore the brokers.I also agree that things have improved much in some of these government offices.except lands offices of course.