mwanahisa wrote:Milken, . But can you elaborate on the comment regarding competitiveness of KK's retail outlets vs Total.
I will look at this from there angles. Location, Presentation and Services.
Location:Most Total stations are located in choice areas where more money can be made eg South C, Msa road past Imara Daima, Waiyaki way (both sides near Safcom), Arwings Kodhek near Nbi Hosp, Thika Road, Nyeri name it. These locations ensure that the stations move higher volumes, command better rent for Total and allows the company to charge more rent on ATMs, chemists etc.
How many strategically located KK stations can you name?PresentationThe station layout and size of Total station is better than KK. Total prohibits parking of vehicles in stations during business hours making it easy for the motorists to enter the station. Frankly, a number of KK stations eg Jogoo road and park road Ngara are more of parking yards than service stations. The striking red color (read human behavior)makes the station appear neat and clean.
Compare KK stations with Total as you drive todayServicesTotal stations must have a lube bay, gas and a small shop. Thus motorists will prefer going there so that they can have all the shopping needs attended in one place. The station ceases to be a petrol place but a market where you can withdraw money, fuel, have the car washed as you enjoy some bitings in the restaurant. To tal takes this seriously and has branded the shop, the lube bay and the car wash. Actually as a dealer you pay separate rent for each item (i.e. shop, service bay cas wash e.t.c) which means more money for the company.
From observation, you will see that very few KK stations have other value addition services.
FYI there are some station shops with a monthly turnover of over 5M and 30% margins. Try asking how much a carwash is at a Total Arwings Kodhek of buying bread from any Bonjour shop (it will be 4 bob more than your Kiosk).
Itari muting'oe ihuragwo ngi ni Ngai