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Dyer and Blair arrogant staffs
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meshaque
#51 Posted : Wednesday, July 02, 2008 1:42:00 PM
Rank: Member

Joined: 6/17/2008
Posts: 36
Location: Nairobi
i think sk should just stop this discussion. its alii but too much


meshack
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Rucy
#52 Posted : Thursday, July 03, 2008 3:16:00 AM
Rank: Member

Joined: 7/3/2008
Posts: 1
'mama came kesho with original I.D quee again for two hours or forget the cheque'

Forget the cheque? wtf? rude and arrogant is an understatement here.

Apparently Dyer thinks they are the only game in town i too have been subjected to this unacceptable customer service. I am simply going to take my money somewhere else. Their 'online internet access' is mediocre at best,most of the features on there dont really work.


“In the long run,we're all dead.” John Maynard Keynes
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jammo
#53 Posted : Thursday, July 03, 2008 5:20:00 AM
Rank: Member

Joined: 2/12/2008
Posts: 345
I can't help but think that the guy who did the cartoon on business daily today must hav visited this site... 'Man invented language to satisfy his inner need to complain.' Any broker is good..until YOU move ur account there! I have accounts in D&B,sterlin,AIB,suntra n tsavo. I do belive lots of us hav complaint with one or either of them... So..... SUCK IT UP! A strained broker relationship hurt u more...loses u more..ensures u miss this so called buses too. Over 1.3million cds accounts handled by about 15 licensed brokerages? Have u thot who ur competition is? Move out! Better for me!

'..and it came to pass..' so did we!
This market will probably outlive us. Wacha pupa!!u can't have it all.
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ecstacy
#54 Posted : Monday, July 07, 2008 12:02:00 PM
Rank: Elder

Joined: 2/26/2008
Posts: 4,449
Att: Dyer and Blair,

I wrote mail back then to shares@* on this issue weeks ago. It hasn't been resolved. I would appreciate if you fixed your online client account access system.It saves your busy clients trips and calls to your busy office to request the obvious. It has been down since early this year. Pls fix this as soon as you can.

Regards



you snooze you lose,you lose you booze
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oga.meno
#55 Posted : Wednesday, September 23, 2009 2:59:00 PM
Rank: Member

Joined: 3/30/2009
Posts: 50
@shikks,true and indeed very true. I swallowed a bitter pill from them today. PR is long gone.
Their staff send you contradicting messages,none of which seeks to solve your dilemma.
Is there no one at sk who can advice them to change?
Apex Africa inv.bank is treating my grievances far far much more better than these db workers dictating to you differing lengthly sermons about how online accounts work,yet they well know to be in posession of your money. Bure Kabisa.
Had I used my apexafrica account I am 100% sure that my order would have been executed today,but alas. MAJENGO SIENDI TENA!

...the proverbial tortoise and hare...
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Jay R
#56 Posted : Wednesday, September 23, 2009 4:57:00 PM
Rank: Member

Joined: 1/5/2009
Posts: 117
Location: Taehan Minkook.
From what i have read D&b sucks.I've been with CFC Chiromo all along,opened an account with D&B late 2007 but transacted only once with them.I didn't see any arrogance then but now seeing all this smoke,i'm much better staying put with my good ol' Cfc. I must say the service at Cfc Chiromo is excellent.

When i see my purple,you see it not.
when i see my purple, you see it not!
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jerry
#57 Posted : Wednesday, September 23, 2009 5:11:00 PM
Rank: Elder

Joined: 9/29/2006
Posts: 2,570
@Ecstacy. My D&B online acc has been OK. Were u sorted out?

Crocodile tears: If you can't assist me when I'm alive en you attend my funeral.
The opposite of courage is not cowardice, it's conformity.
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Vikii
#58 Posted : Thursday, September 24, 2009 4:26:00 AM
Rank: Member

Joined: 6/30/2008
Posts: 13
D&B must be holding the mentality that they are still the bigest and therefore the best. They should stop the old mentality and work because other brokers are getting more and more perfect and efficient in the trade. Do not lose any client who has found his way to you,just like Jesus advocated in His Ministry.

...liveth...
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sheep
#59 Posted : Thursday, September 24, 2009 5:47:00 AM
Rank: Veteran

Joined: 7/24/2008
Posts: 781
They should improve their online system if they want to retain clients and at least update orders twice a day like other brokers.There is nothing as irritating as putting orders and they are just ignored until the expire.I also think kenyan investors are quite thick skinned coz they accept all manner of mistreatment and come back for more.


The utimate goal of investing is to buy low sell high;if we re-write this core equation in psychology terms it becomes buy fear sell greed.
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kiash
#60 Posted : Monday, December 16, 2013 12:57:40 PM
Rank: Veteran

Joined: 4/27/2010
Posts: 951
Location: Nyumbani
Does anyone know a guy up there where one can send a complaint? as in you have to deal with people who never pick up the phone and neither do they reply to emails. I thought things had changed. I got this post just by searching dyer on wazua , i can see its very old but am fedup nani ako na @ dyer&blair ya mkubwa???
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