Wazua
»
Investor
»
Stocks
»
Kenya Airways FY 2010/11 results
Rank: Member Joined: 8/5/2010 Posts: 335 Location: Nairobi
|
VituVingiSana wrote:Commissions are an integral part of airline sales. Not all sales are 'straightforward' i.e. from Point A to B but many BUSINESS TRAVELERS go from Point A to B to C back to A.
It might be cheaper to PAY motivated 'agents' than employees who are always looking for a higher pay for less work! I think the online platform itself serves as an agent (sales & service outlet) but cannot be a substitute for employees (central processing & verification)...
Agents book tickets, change dates, advise on travel dates, etc [Basically what they do might have to be done by salaried employees]
Last year, I wanted a last minute ticket [not allowed online] so I went to KQ's offices. I had to wait till they opened [9am] - they refused to 'open' prior to 9am... Would an agent keep you waiting?If KQ go after their agents' business they must be ready to go into the field and make the sales themselves, they also must keep customers happy... thin ice Question: If I am an agent for KQ, am I bound to make sales for KQ only? May I re-direct business to other airlines? "I'd rather be lucky than clever... every time!" - ME
"The problem is not what we don't know... it's what we know for sure that just ain't!" - MARK TWAIN
"Space we can recover... time never!" - NAPOLEON BONAPARTE
|
|
|
Rank: Chief Joined: 1/3/2007 Posts: 18,361 Location: Nairobi
|
Genghis Khan wrote:VituVingiSana wrote:Commissions are an integral part of airline sales. Not all sales are 'straightforward' i.e. from Point A to B but many BUSINESS TRAVELERS go from Point A to B to C back to A.
It might be cheaper to PAY motivated 'agents' than employees who are always looking for a higher pay for less work! I think the online platform itself serves as an agent (sales & service outlet) but cannot be a substitute for employees (central processing & verification)...
Agents book tickets, change dates, advise on travel dates, etc [Basically what they do might have to be done by salaried employees]
Last year, I wanted a last minute ticket [not allowed online] so I went to KQ's offices. I had to wait till they opened [9am] - they refused to 'open' prior to 9am... Would an agent keep you waiting?If KQ go after their agents' business they must be ready to go into the field and make the sales themselves, they also must keep customers happy... thin ice Question: If I am an agent for KQ, am I bound to make sales for KQ only? May I re-direct business to other airlines? Yes. No more exclusivity like in the past. Some agents will sell you the ticket/airline that pays them the most NOT what saves you the most! Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
|
|
|
Rank: Elder Joined: 5/27/2008 Posts: 3,760
|
BTW did you guys see the international tender notice in the Nation today for a new passenger terminal at JKIA - 178,000 sq metres on 4 levels, 50 checkin stations, 40 gates and apron for 45 planes. That is a whole new airport. I hope they will build another runway. This is what KQ has always wanted, just don't know how long it will take.
|
|
|
Rank: Chief Joined: 1/13/2011 Posts: 5,964
|
Gordon Gekko wrote:BTW did you guys see the international tender notice in the Nation today for a new passenger terminal at JKIA - 178,000 sq metres on 4 levels, 50 checkin stations, 40 gates and apron for 45 planes. That is a whole new airport. I hope they will build another runway. This is what KQ has always wanted, just don't know how long it will take. And "analysts" say Kenya will be in a recession.
|
|
|
Rank: Chief Joined: 1/3/2007 Posts: 18,361 Location: Nairobi
|
@cde: A repeat of 2007-8 can change all that. KQ relies on the 'goodwill' of passengers who want to transit through a 'quiet' Nairobi not when there is a fear (even if the clashes are far away from JKIA) of violence. Tourism is a mainstay of KQ's growth. We need PEACE no matter what the result. Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
|
|
|
Rank: Chief Joined: 1/13/2011 Posts: 5,964
|
VituVingiSana wrote:@cde: A repeat of 2007-8 can change all that. KQ relies on the 'goodwill' of passengers who want to transit through a 'quiet' Nairobi not when there is a fear (even if the clashes are far away from JKIA) of violence. Tourism is a mainstay of KQ's growth. We need PEACE no matter what the result. ??? Sasa mambo ya PEV imetoka wapi mtu wangu? My ref.was to the scale of the works involved & resultant econ.activity while other characters on Wazua remain fixated on Greece. Kazi iendelee! Kenya/Africa is a frontier mkt, we will remain in bizna for a while.
|
|
|
Rank: Elder Joined: 12/9/2009 Posts: 6,592 Location: Nairobi
|
We're in June and these guys are paying the declared dividends in is it November or December? Kwani they are Safaricom? There should be a rule against that and that to me tells me that something is not right here. Btw did Access finally pay 2009 dividends?
BBI will solve it :)
|
|
|
Rank: Chief Joined: 1/3/2007 Posts: 18,361 Location: Nairobi
|
Cde Monomotapa wrote:VituVingiSana wrote:@cde: A repeat of 2007-8 can change all that. KQ relies on the 'goodwill' of passengers who want to transit through a 'quiet' Nairobi not when there is a fear (even if the clashes are far away from JKIA) of violence. Tourism is a mainstay of KQ's growth. We need PEACE no matter what the result. ??? Sasa mambo ya PEV imetoka wapi mtu wangu? My ref.was to the scale of the works involved & resultant econ.activity while other characters on Wazua remain fixated on Greece. Kazi iendelee! Kenya/Africa is a frontier mkt, we will remain in bizna for a while. We can build the best but if the idiocy grips Kenya then we will have huge empty structures... [not that the airport will be built in 1 year] My point is 'service' businesses rely on the PERCEPTION of safety. Switzerland has not had a war in centuries thus it is considered stable & safe. Kenya has no (significant) commodities [oil, gas, gold] thus we have to remain 'stable' if we want tourists, etc... Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
|
|
|
Rank: Chief Joined: 1/13/2011 Posts: 5,964
|
VituVingiSana wrote:Cde Monomotapa wrote:VituVingiSana wrote:@cde: A repeat of 2007-8 can change all that. KQ relies on the 'goodwill' of passengers who want to transit through a 'quiet' Nairobi not when there is a fear (even if the clashes are far away from JKIA) of violence. Tourism is a mainstay of KQ's growth. We need PEACE no matter what the result. ??? Sasa mambo ya PEV imetoka wapi mtu wangu? My ref.was to the scale of the works involved & resultant econ.activity while other characters on Wazua remain fixated on Greece. Kazi iendelee! Kenya/Africa is a frontier mkt, we will remain in bizna for a while. We can build the best but if the idiocy grips Kenya then we will have huge empty structures... [not that the airport will be built in 1 year] My point is 'service' businesses rely on the PERCEPTION of safety. Switzerland has not had a war in centuries thus it is considered stable & safe. Kenya has no (significant) commodities [oil, gas, gold] thus we have to remain 'stable' if we want tourists, etc... Now there we are in agreement  make hay while the sun shines.
|
|
|
Rank: Veteran Joined: 5/23/2010 Posts: 868 Location: La Islas Galápagos
|
Cde Monomotapa wrote:Gordon Gekko wrote:BTW did you guys see the international tender notice in the Nation today for a new passenger terminal at JKIA - 178,000 sq metres on 4 levels, 50 checkin stations, 40 gates and apron for 45 planes. That is a whole new airport. I hope they will build another runway. This is what KQ has always wanted, just don't know how long it will take. And "analysts" say Kenya will be in a recession. link please A bad day fishing is better than a good day at work
|
|
|
Wazua
»
Investor
»
Stocks
»
Kenya Airways FY 2010/11 results
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
|