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ZUKU - Kenya's worst run company. Avoid at all costs!
Rank: Elder Joined: 7/26/2007 Posts: 6,514
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ProverB wrote:thanx for the headsup kularaha.. fortunate to know before signing up. anyway.. is zuku reading this? potential market chipper! You think Zuku care about this? If they dont even care about paid up customers, who are others here who may potentially not sign up after reading this. Like I said, useless company, useless management, useless staff....corporate impunity at its height! Business opportunities are like buses,there's always another one coming
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Rank: Veteran Joined: 7/8/2008 Posts: 947
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alma wrote: If there is a tree outside your house, stick to safaricom as these tech guys have never found a solution to the "kuna miti in your area" problem.
I second you on this. Zuku are useless if you leave in a valley or leafy neighbourhood but is safaricom really the best solution for kama kuna miti problem???? Advice people!! What Internet provider do upper hill residents use other than safaricom and what are their experiences.
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Rank: Member Joined: 4/20/2010 Posts: 412 Location: nairobi
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had an experience last month where i paid my monthly subscription around 8th but come 13th i got disconnected. After making several calls i was informed that they take payments on the 13th so i need to pay again....don't understand them. I threatened to quit but to where? I had just ditched safcom. The only time you should be looking down on others is when you are helping them up.
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Rank: Elder Joined: 7/11/2010 Posts: 5,040
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Gordon Gekko wrote:I have the internet. Its not wireless, the cable runs right into the house. I have had it down only once, for a full two weeks - in that time, countless calls to customer service were a waste of time. It was finally resolved when I called the sales girl who sold it to me and promised to upgrade to TV if she got it fixed - she got it fixed and I never upgraded to tv . @poundfoolish, I get my bills by email, they have never been late, infact they come a full two weeks before due date. My problem was with payments, had to pay only at their offices, a damn inconvenience. They have since told me that they have an mpesa business number - 320320, I intend to try it next month. Going by comments here, i think ive been lucky, i've actually like their customer support when i had a querry (not a problem), the internet is fast the ping is great. online gaming even with the slowest package. And yes I also get my invoice by email like 2 wks before due date. Also the option to pay with mpesa works. Im a satisfied customer.... for now The investor's chief problem - and even his worst enemy - is likely to be himself
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Rank: Elder Joined: 3/31/2008 Posts: 7,081 Location: Kenya
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Gordon Gekko wrote:I have the internet. Its not wireless, the cable runs right into the house. I have had it down only once, for a full two weeks - in that time, countless calls to customer service were a waste of time. It was finally resolved when I called the sales girl who sold it to me and promised to upgrade to TV if she got it fixed - she got it fixed and I never upgraded to tv . @poundfoolish, I get my bills by email, they have never been late, infact they come a full two weeks before due date. My problem was with payments, had to pay only at their offices, a damn inconvenience. They have since told me that they have an mpesa business number - 320320, I intend to try it next month. ...@Gordon...I want to migrate to Zuku...Please advice on the internet reliabilty.
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Rank: Veteran Joined: 3/25/2011 Posts: 946
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Haki in need BROADBAND internet !!!!!!!!!! KDN is my only option. can somebody who has these zuku fiber so a speedtest and post the results here : http://www.speedtest.net/
thanks.
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Rank: Member Joined: 12/12/2008 Posts: 22
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QW25071985 wrote:Haki in need BROADBAND internet !!!!!!!!!! KDN is my only option. can somebody who has these zuku fiber so a speedtest and post the results here : http://www.speedtest.net/
thanks. @QW... here you go http://www.speedtest.net/result/1305800276.png
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Rank: Veteran Joined: 3/25/2011 Posts: 946
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DEEBO wrote:[quote=QW25071985]Haki in need BROADBAND internet !!!!!!!!!! KDN is my only option. can somebody who has these zuku fiber so a speedtest and post the results here : http://www.speedtest.net/
thanks. @QW... here you go http://www.speedtest.net/result/1305800276.png[/quote] thank. . though you got me salaivatin at those speeds loelst .... so how much is it per month .
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Rank: Elder Joined: 5/27/2008 Posts: 3,760
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QW25071985 wrote:Haki in need BROADBAND internet !!!!!!!!!! KDN is my only option. can somebody who has these zuku fiber so a speedtest and post the results here : http://www.speedtest.net/
thanks. Unable to post image. But Up is 0.25 MBPS and down is 0.94 MBPS. I have a 1GB connection.
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Rank: Member Joined: 12/12/2008 Posts: 22
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QW25071985 wrote:thank. . though you got me salaivatin at those speeds loelst .... so how much is it per month . I have the 4Mbps link which costs 2,000 bob a month although I have a TV package included for 3,900 total a month.
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Rank: Elder Joined: 9/7/2010 Posts: 2,148 Location: elderville
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He who can express in words the ardour of his love, has but little love to express. - Petrach, Son. (That men by various ways arrive at the same end. - Montaigne, The Essays of.)
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Rank: Elder Joined: 3/31/2008 Posts: 7,081 Location: Kenya
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DEEBO wrote:QW25071985 wrote:thank. . though you got me salaivatin at those speeds loelst .... so how much is it per month . I have the 4Mbps link which costs 2,000 bob a month although I have a TV package included for 3,900 total a month. ...Is it reliable, fast, SEXY!!!
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Rank: Member Joined: 9/20/2006 Posts: 2
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been using Zulu for the last 1year for business after quiting safcom.believe me I have regrets
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Rank: Member Joined: 9/20/2006 Posts: 2
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i have been using zuku for the last 1 year for business after quiting safcom .believe me I have no regrets
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Rank: Elder Joined: 10/23/2008 Posts: 3,966
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Apart from the monthly rates for the fibre, is there a monthly equipment fee charged? Luck is when Preparation meets Opportunity. ~ Lucius Annaeus Seneca
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Rank: Elder Joined: 9/7/2010 Posts: 2,148 Location: elderville
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Jus Blazin wrote:Apart from the monthly rates for the fibre, is there a monthly equipment fee charged? For the fibre the equipment is theirs and you only pay the monthly access fees plus the one-off installation fees. He who can express in words the ardour of his love, has but little love to express. - Petrach, Son. (That men by various ways arrive at the same end. - Montaigne, The Essays of.)
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Rank: Elder Joined: 7/26/2007 Posts: 6,514
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Elder wrote:Jus Blazin wrote:Apart from the monthly rates for the fibre, is there a monthly equipment fee charged? For the fibre the equipment is theirs and you only pay the monthly access fees plus the one-off installation fees. Plus the cost of all those panadols you will buy from the headaches you will get from their crappy customer disservice!!! Business opportunities are like buses,there's always another one coming
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Rank: Elder Joined: 3/31/2008 Posts: 7,081 Location: Kenya
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Elder wrote:Jus Blazin wrote:Apart from the monthly rates for the fibre, is there a monthly equipment fee charged? For the fibre the equipment is theirs and you only pay the monthly access fees plus the one-off installation fees. @Elder ...Please get me the breakdown...
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Rank: Elder Joined: 9/7/2010 Posts: 2,148 Location: elderville
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Magigi wrote:Elder wrote:Jus Blazin wrote:Apart from the monthly rates for the fibre, is there a monthly equipment fee charged? For the fibre the equipment is theirs and you only pay the monthly access fees plus the one-off installation fees. @Elder ...Please get me the breakdown... Installation - 3k. Internet - 1Mbps - 999k, 4Mbps - 1999, 8Mbps - 3499. TV - from 999 to 3499 based on the package. You can opt for internet alone or tv alone at those prices. If you take both internet and tv then there are various discounts depending on the package combination. So if say you take the 1Mbps internet only then you pay 3k installation and 999 for the first month then thereafter 999 per month. Etc. He who can express in words the ardour of his love, has but little love to express. - Petrach, Son. (That men by various ways arrive at the same end. - Montaigne, The Essays of.)
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Rank: Elder Joined: 3/31/2008 Posts: 7,081 Location: Kenya
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Elder wrote:Magigi wrote:Elder wrote:Jus Blazin wrote:Apart from the monthly rates for the fibre, is there a monthly equipment fee charged? For the fibre the equipment is theirs and you only pay the monthly access fees plus the one-off installation fees. @Elder ...Please get me the breakdown... Installation - 3k. Internet - 1Mbps - 999k, 4Mbps - 1999, 8Mbps - 3499. TV - from 999 to 3499 based on the package. You can opt for internet alone or tv alone at those prices. If you take both internet and tv then there are various discounts depending on the package combination. So if say you take the 1Mbps internet only then you pay 3k installation and 999 for the first month then thereafter 999 per month. Etc. ...Thanks Elder...I need one for home use. Which option would you recommend?
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ZUKU - Kenya's worst run company. Avoid at all costs!
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