Now on another note, I remember reading a humorous account by
Carol Musyoka on CEO transitions. A departing benevolent CEO leaves sealed letters to the new entrant, to be opened if the company faced a crisis. When the first crisis occurs, the new CEO opens the first letter and it instructs "
blame your predecessor". After a smooth couple of months, another crisis and another letter must be opened - this one reads "
reorangize".
Perhaps this explains the reorganization at EABL after Mahinda left, and the one in Safaricom after MJ left.
From the public gallery, I must note the difference in approach between Messr Collymore and Joseph. Michael Joseph seems to be a revenue/growth man; fire at all cylinders whatever the price. Bob Collymore seems obessed about the customer and in these new times, must find a way to do it while remaining profitable.
Could Safaricom profitably stick to its old ways? (probably not)
Will Safaricom be more effecient after reorganization (probably so)
Did something need to change at Safaricom? (definitely)
Could the best years be ahead for Safaricom? (only time will tell)