Suntra being my broker since 2006...if I have to move now...will be looking for broker with Bank backing...As many pointed out on 'Suntra Red'thread...for now am happy with they services.

For me a relaible broker is the one will just pick up my call or answer my email when i am placing an order.JUST THAT...No need to go to their offices and waste valueable time.
I find Standard Investment bank superb,And thats a deliberte UNDERstatement !!!!!

@amolo, in my case,I had no option than to call in CMA investigators for assistance.
@maskana, as happy as you might be with Suntra, I would strongly recommend that you to always verify the statements you receive from them against your CDSC statement. I used to receive doctored statements and I only became suspicious when I started to compare them with my CDSC online accounts and found that they had been trading with my shares without my authority.

@ underweight, have you tested the online trading? Somebody was complaing here

...am still using the email service.....but am not complaining....i made a sale order yesterday and in less than 5 minutes it was through...that's reliable

I am with faida and can recommend them. Used to trade with a bank and they were kinda slow but might be safer than stand alone brokers-went through discount collapse! Dyer, in my humble opinion keep off unless you are a QII doing millions per month-joined them and left after three months and from the noises in their office a good number of customers were unhappy.
Bottom line; with any third party dealing with your money you have to keep your eyes open all the time.