There was a time I went to the Members bank during the weekend and made an attempt to withdraw cash. I punched,got the card back,as i was putting the card to the wallet,cash came out and before i could lay my hands on it it was back to the machine.
Knowing not what to do,I told myself banking is mainly made of trust and would get the cash back. when checked the balance it was less. I wrote email to the head of Customer service and gave the details of occurrence.
When i looked at my account to days later the amount was already credited back.
there are banks and machines. Machine might not return the money but the bank will only approach them with civility - and for sure I know it is your money - but you know it is the banks.
i too