The problem with Kenyans; a service provider upgrades the system to facilitate more transactions, improve service delivery (phonebook, m-banking) and all they do is complain... mara 'why didnt they do it in phases', mara 'why are they charging us for upgrading they system yet we never requested for it' (Surely!!), mara 'the features have been on Zap platform', mara 'the giant has fallen behind Orange', mara this, mara that...
Cant we for once appreciate what is being done to improve service delivery?? stop whining and get serious with life!! Do you know how many people have been complaining about the phonebook menu? people who lost money sending to wrong numbers! Its a money transfer service, remember. And just like you did a replacement coz your black simcard never had mpesa, same case, you need to do a replacement if you wish to use the phonebook menu, etc. The newer simcards usually have increased capacity to cater for increased and improved features).
Kudos Safaricom.
Luck is when Preparation meets Opportunity. ~ Lucius Annaeus Seneca