Rank: Elder Joined: 9/25/2009 Posts: 4,534 Location: Windhoek/Nairobbery
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robertyawe wrote:When will you learn that the broker is not an advisor his name is definitive of his activity.
A stock broker or stockbroker is a regulated professional broker who buys and sells shares and other securities through market makers or Agency Only Firms on behalf of investors.
When you go to the shop to buy milk do you ever ask the shopkeeper what cow the milk came from, in the same breath do not expect your broker to bend over backwards to serve you.
If you are having a problem with your current broker talk with your feet but at the same time report them to the regulator, CMA.
In addition lets be realistic even Safaricom has a different customer care line for prepaid and postpaid customer please take time to find out why.
For those in the ICT field are also aware that calls to either number are waited based on your consumption. The broker just like Safaricom are in this for profit, they are not charitable organisations.
So please stop lamenting when you are treated like monkeys when yet you are profiting your broker in peanuts. Your average monthly trade is 5,000/- the commission is 105/- of which the broker keeps about 90/-.
A shop keeper who sells you airtime worth that precious 5,000/- will make between 300/- and 400/- commission I do not hear you complaining that he touches your scratch card with sukuma wiki or that his kiosk sites over a stinging ditch.
It is time the minimum trade value is raised to 1,000,000/- at which point you can expect better service from the brokers.
Crap crap crap...raise the min trade value to 1M and the same broker u r supporting will collapse.
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